About The Position

NetSuite Customer Success (CS) is seeking an experienced Consulting Lead to join our Professional Services team focused on Wholesale Distribution implementations. This role delivers ERP implementations and optimization engagements using the SuiteSuccess methodology for customers across North America. This position sits within the NetSuite Customer Success – Delivery / Professional Services organization and is responsible for leading end-to-end NetSuite implementations, phase upgrades, module deployments, and optimization or health-check engagements that result in high-value, project-based outcomes. As a Consulting Lead, you will operate independently with ownership for overall engagement outcomes, working closely with Project Managers and consulting teams to deliver high-quality, fit-for-purpose solutions. Soft skills and professional maturity are essential—you must be capable of navigating complex client situations and collaborating effectively across internal and external teams.

Requirements

  • 7 or more years of cumulative relevant experience to include significant ERP solution functional implementation and/or administration.
  • (5–7 years of experience relevant to this position, including 2 years of consulting experience preferred.)
  • Strong ERP functional consulting background with experience leading customer-facing implementations and/or leading as the customer.
  • NetSuite platform experience strongly preferred; experience with competing ERP platforms will be considered.
  • Consulting experience with demonstrated ability to lead workshops, manage stakeholders, and deliver executive-ready communications.
  • Strong written and verbal communication skills.
  • English language read/write/speak proficiency.

Nice To Haves

  • NetSuite certifications (SuiteFoundation, ERP Consultant, SuiteCloud Developer) and/or cloud certifications (OCI or equivalent).
  • Domain expertise in distribution, manufacturing, consumer goods, retail, or e-commerce.
  • Proven track record leading medium to large ERP programs with cross-functional and technical complexity.
  • Experience mentoring or coaching consultants within delivery engagements.
  • Ability to travel as needed.

Benefits

  • Opportunity to work remotely while partnering with a dynamic, collaborative NetSuite Professional Services team.
  • Engagements across diverse Products industry customers with complex business challenges and transformation goals.
  • Ongoing professional growth through real-world problem solving and continuous learning at the intersection of cloud ERP, data, and applied AI.
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