About The Position
The Program Management Business Analyst (PMBA) partners with program managers, business leaders, and cross-functional teams to drive successful program delivery through data-driven insights, process optimization, and clear requirements definition. This role bridges business needs and execution, ensuring programs align with strategic objectives, timelines, and measurable outcomes.
Requirements
- Bachelor’s degree in Business, Information Systems, Finance, Management, or a related field
- 3–7 years of experience as a Business Analyst, Program Analyst, or related role
- Experience supporting large, cross-functional programs or portfolios
- Strong requirements gathering, documentation, and analysis skills
- Proficiency in program/project management methodologies (Agile, Scrum, Waterfall, or hybrid)
- Experience with program/project management tools (e.g., Jira, Smartsheet, MS Project, ADO)
- Advanced proficiency in Excel; experience with Power BI, Tableau, or similar reporting tools preferred
- Familiarity with process modeling and documentation techniques (e.g., BPMN, process maps)
- Strategic thinking with strong attention to detail
- Ability to manage ambiguity and shifting priorities
- Influential without authority; strong facilitation skills
- Highly organized, proactive, and results-oriented
- Excellent analytical and problem-solving abilities
- Strong written and verbal communication skills, including executive-level reporting
Nice To Haves
- Experience working within a Program Management Office (PMO) or enterprise program environment
- Certifications such as CBAP, PMI-PBA, PMP, PgMP, or Agile certifications
- Experience with financial tracking, budgeting, or benefits realization
- SaaS, HR tech, or enterprise software experience (if applicable)
Responsibilities
- Partner with Program Managers to support planning, execution, tracking, and reporting of complex programs
- Elicit, analyze, document, and validate business requirements, functional requirements, and success metrics
- Translate business objectives into actionable insights, roadmaps, and deliverables
- Identify dependencies, risks, and gaps across initiatives and recommend mitigation strategies
- Serve as a trusted liaison between business stakeholders, program leadership, technology teams, and vendors
- Facilitate workshops, working sessions, and stakeholder reviews to align on scope, priorities, and outcomes
- Support change management efforts by documenting impacts and supporting communication plans
- Develop dashboards, reports, and executive-ready presentations to communicate program health and performance
- Track KPIs, milestones, financials, and benefits realization across programs
- Use data to identify trends, risks, and improvement opportunities
- Analyze and improve program and portfolio management processes
- Support governance forums with status updates, issue tracking, and decision documentation
- Contribute to standardization of templates, tools, and best practices across the program organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
