Sr. Programmatic Tech Operations Specialist

PinterestChicago, IL
Hybrid

About The Position

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. Pinterest is on a mission to improve the comprehensiveness and shoppability of ads on our platform. We’re accomplishing this by expanding our advertising demand sources through partnerships with third-party ad platforms and working closely with Agencies and media companies who manage performance marketing budgets. As a member of the Programmatic Technical Operations team, you will drive the success of Pinterest’s programmatic ad products by serving as the primary client contact for deal creation, campaign setup, and launches. You’ll troubleshoot technical issues, optimize campaigns for performance, and collaborate closely with cross functional teams to elevate client outcomes and enhance internal processes.

Requirements

  • 5+ years of experience in brand or performance advertising within a fast growing tech company.
  • Understanding of programmatic advertising platforms (DSPs, SSPs), deal types (PMP, PG, open auction), and related technologies.
  • Hands-on experience with programmatic campaign setup, optimization, troubleshooting, and performance analysis.
  • Familiarity with ad servers, tag management, data integrations, and measurement/attribution tools (e.g., Google Ad Manager, DV360, The Trade Desk).
  • Ability to diagnose and resolve technical issues related to campaign execution (e.g., creative specs, data flows, latency, tracking, troubleshooting discrepancies).
  • AI-enabled operational excellence: Builds AI-assisted templates, checklists, and lightweight automations to reduce manual work and improve consistency across deal creation, campaign setup/QA, troubleshooting, reporting, and in-flight optimizations.
  • Bachelor’s degree in a relevant field such as digital media or SaaS sales, or equivalent professional experience.

Responsibilities

  • Act as a key point of contact for clients, supporting programmatic deal creation, campaign setup, and ensuring smooth campaign launches.
  • Diagnose and resolve technical issues, monitor campaign performance, and proactively optimize to achieve client goals and address problems quickly.
  • Partner with internal teams (Sales, Product, Engineering) to communicate client needs, share best practices, and contribute to ongoing process improvements.
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