Sr Program Manager

Newfold Digital

About The Position

At Network Solutions, we’ve been trusted for decades to help people get online and stay ahead. We’ve been here since the beginning of the internet, and we’re still building for what comes next. As the original digital identity authority, we help secure domain names, protect brands, and safeguard the infrastructure businesses rely on. We empower our customers to own and manage the assets that define them online, while delivering enterprise-grade security to protect against virtual threats. Our team leverages modern, AI-accelerated tools to streamline how businesses manage their digital presence, making the most of our decades of experience. The Network Solutions team is here to help online businesses protect what’s theirs and build for tomorrow. That’s why millions trust us to protect their domains, brands, and websites every day. Description of Role The program manager is responsible for managing large complex programs that have some or all of the following characteristics Initiatives or features that span platforms, product groups, products or services Complex business or customer interfaces Multiple internal and/or external dependencies Cross brand, platform or product integrations

Requirements

Curious with an appetite for listening, learning and supporting teams spanning a wide array of technologies and practices
Self-motivated and decisive
Strong leadership, diplomacy and motivational skills
Excellent communication, written, verbal & presentation skills
Demonstrates a high degree of adaptability
Is open to change and new information
Effectively deals with ambiguity and proactively assists others to embrace change
Excellent facilitation, conflict mediation, and situational awareness skills

Responsibilities

Coordinates strategy, roadmap & release planning, dependency mapping, backlog management and execution of initiatives or features that span platforms, product groups, products, services, IT, legal, compliance, etc.
Manages handoffs or transitions of information and/or deliverables
Identifies and captures impediments, raises them with leaders to resolve them
Builds and continually improves information radiators to ensure proper visibility and transparency
Manages or facilitates program or platform backlog, metrics and flow of work
Defines purpose and outcomes, designs meeting flow for complex problems or to achieve objectives
Facilitates planned and/or collaborative meetings or workshops for distributed teams or diverse groups
Ensures post meeting or workshop activities are followed through on
Utilizes appropriate & effective communication
Maintains accurate & transparent information to stakeholders and interested parties
Facilitates brainstorming sessions to identify problems, perform root cause analysis, and develop potential solutions at product and platform level
Promotes a positive team environment that is diverse and inclusive
Assertive but empathetic with good emotional intelligence
Facilitates development of hypothesis, experiments and measurements for initiatives or features