Sr Program Manager

HealthEquity

6d•$109,500 - $142,500•Remote

About The Position

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Sr Program Manager is responsible to coordinate, plan, document and manage highly complex, mission critical programs and projects. This role drives large, multi-year programs with significant cross-functional impact, partnering closely with operations, service, go-to-market, compliance, product, and technology teams. The Sr Program Manager will serve as the first line of knowledge and escalation for assigned program’s health, while continuously seeking ways to improve the effectiveness, efficiency, and output of the overall program. This position acts as a liaison ensuring consistent communication of the program and project statuses are conveyed across the organization. The Sr Program Manager typically reports to Director of Program Management.

Requirements

7+ years of experience leading complex, cross-functional programs or portfolios, delivered successfully and at scale
Demonstrated experience working across Operations, Product, Technology, go-to-market, and Compliance
Proven ability to lead large, multi-year initiatives with high organizational visibility and impact
Strong comfort operating in vague, evolving, and unstructured environments, with the ability to pivot quickly when scope or priorities change
Working knowledge and hands-on experience with Agile (Scrum, Kanban) and Waterfall methodologies, and the judgment to apply the right approach for the situation
Exceptional communication skills—clear, concise, direct, and confident presenting to executives and senior leaders
Comfort leading discussions and decision-making forums on camera
Proficiency in PowerPoint, including creating executive-ready presentations and program updates
Experience using project management tools (e.g., Smartsheet, Jira, MS Project, Asana, or similar), not limited to spreadsheets
Strong ability to influence without authority and build alignment across diverse stakeholder groups
Consistent demonstration of HealthEquity values

Responsibilities

Developing program and project charters that define objectives, success metrics, and delivery approach for complex, cross-functional initiatives
Defining scope and outcomes while remaining flexible as priorities, timelines, and requirements evolve
Leading large, multi-year initiatives involving multiple business functions, balancing competing priorities and dependencies
Actively monitoring program health across timelines, risks, dependencies, resourcing, and delivery milestones
Preparing and delivering concise, executive-level updates that clearly communicate progress, risks, decisions needed, and tradeoffs
Serving as the primary point of contact for stakeholders across operations, service, go-to-market, compliance, product, and technology
Facilitating and leading meetings confidently on camera, driving alignment and decisions rather than just reporting status
Managing resourcing needs in partnership with functional leaders and external vendors
Identifying, assessing, and mitigating strategic, operational, technical, and financial risks
Operating effectively in unstructured environments—starting work without full business cases and adapting quickly as direction shifts
Driving continuous improvement by refining program practices, tools, and governance in collaboration with portfolio and PMO leadership
Mentoring and coaching project managers across levels, providing guidance, feedback, and support on execution and delivery
Managing partner and vendor relationships, including participation in RFPs as needed