Sr. Program Manager - Technology Supply Chain, Central Programs

Amazon • Nashville, TN

2d

About The Position

The Technology Supply Chain organization is looking for a Senior Program Manager
to own the rhythm of business for a global supply chain organization. This role
sits at the center of how the organization plans, reviews, and communicates
progress against its most important goals. You will own the mechanisms that keep
leadership aligned, teams accountable, and the organization moving with clarity
and speed.

The Technology Supply Chain organization manages the end-to-end technology
supply chain for Amazon's operations network, spanning planning, procurement,
fulfillment, and engineering. The Central Programs team is the connective tissue
of the organization, ensuring leadership has the information, mechanisms, and
tools needed to make fast, high-quality decisions at scale while enabling other
teams to move faster.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree
• Experience with AI/ML technologies
• Experience with planning, performance metrics, and process improvement

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience in supply chain

Responsibilities

• Own organizational goal management end-to-end, including goal quality, submission timelines, and status updates in Kingpin. Partner with goal owners to ensure goals meet the bar for clarity, measurability, and strategic alignment.
• Lead org-level business reviews (MBRs, QBRs, 2x2s, and OP reviews), including input collection, AI-assisted drafting, and hosting review meetings with senior leadership.
• Build and maintain AI-powered automation to reduce manual effort in business review generation and goal reporting.
• Drive the annual planning cycle (OP1/OP2), coordinating inputs across workstreams and ensuring on-time, high-quality submissions.
• Own the org calendar of business cadence events, ensuring the right mechanisms run at the right frequency with the right participants.
• Identify and close gaps in how the organization tracks and communicates progress, building scalable mechanisms that reduce burden on teams.
• Budget and financial planning support: Coordinating with finance partners during OP cycles and tracking spend against plan.
• Talent review coordination: Managing the cadence for performance calibrations, promotion cycles, and org-level talent reviews.
• New employee onboarding: Owning the org onboarding experience, including orientation materials and first-90-days guidance.
• Team communications: Drafting and distributing org-wide communications, all-hands agendas, and leadership updates.
• Action item tracking: Owning the mechanism for capturing, assigning, and closing action items from business reviews and leadership meetings.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level