Sr. Program Manager, Product Operations
About The Position
We are seeking a strategic, results-driven Sr Program Manager of Product Operations and Launch to drive our go-to-market execution and product release processes. This role is instrumental in driving cross-functional coordination, improving operational performance, and ensuring timely, high-impact product releases across Vertafore. You will serve as a partner to the Product leadership team and act as the central point of accountability for managing release readiness, progress tracking, and continuous process improvements that deliver measurable value to customers and the business.
Requirements
- 7+ years of experience in Product Operations, Program Management, or related operational leadership roles within SaaS or technology organizations.
- Proven experience implementing and scaling enterprise operating models.
- Demonstrated success influencing leadership stakeholders and leading cross-functional organizations.
- Expertise in product lifecycle management and release governance.
- Exceptional communication, facilitation, and strategic thinking skills.
Nice To Haves
- Experience in the insurance or insurtech industry.
- Familiarity with tools such as Rally, SharePoint, Miro, or equivalent
- Professional certifications (e.g., PMP, Agile, Scrum) or advanced degrees (MBA) a plus.
Responsibilities
- Drive cross-departmental planning and alignment on product releases and initiatives in partnership with Product leadership.
- Deliver robust go-to-market (GTM) strategies in collaboration with stakeholders across Product, Marketing, Sales, Support, and Operations.
- Lead end-to-end product release management, including kickoff meetings, stakeholder coordination, task tracking, risk mitigation, and communication.
- Execute and improve a scalable release management process, incorporating stakeholder feedback and operational learnings.
- Monitor release performance against key milestones, KPIs, and gate points—ensuring accountability and providing data-driven insights to guide execution.
- Report on release progress, risks, and outcomes to Senior Leadership Team (SLT).
- Be the central hub for all release activities, reporting to the Senior Leadership Team on status, goals, and key metrics.
- Foster a culture of continuous improvement by identifying gaps, driving adoption of best practices, and removing blockers to success.
- Champion operational excellence by challenging teams to raise the bar on consistency, quality, and impact of product delivery.
- Ensure adherence to company policies and manage additional duties as needed by the VP of Product Management Operations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
