Sr. Program Manager - Operations Technology Supply Chain, Central Programs

Amazon • Nashville, TN

4d

About The Position

We're seeking a Sr. Program Manager to serve as the execution leader for the
Janus program. You'll be the single-threaded owner responsible for driving
day-to-day program execution and scaling the program as it expands. You'll
manage a complex, cross-organizational program that serves as a key partner to
AWS, ensuring data center uptime by delivering AI-critical components and spare
parts across facilities worldwide.

About the team
Operations Technology - Supply Chain is Amazon's global technology fulfillment
partner, providing end-to-end lifecycle management across thousands of locations
worldwide. Our specialized fulfillment facilities in North America, Europe, and
expanding Asia-Pacific regions handle complex configuration work, technical
assembly, and rapid deployment for both planned launches and urgent operational
needs.

The Janus program represents our flagship partnership with Amazon Web Services,
delivering mission-critical components that keep data center infrastructure
running. Our cross-functional teams span engineering, operations, procurement,
planning, finance, legal, and logistics. We're building a team that thrives on
operational excellence, continuous improvement, and customer obsession.

Requirements

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 5+ years of program or project management experience
• 3+ years of managing stakeholders in cross-functional project experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

• PMP
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• Background in technology infrastructure, data center operations, or hardware supply chains

Responsibilities

• Orchestrate the Janus program to enable fulfillment operations to execute, grow, and scale effectively across all regions
• Manage program performance against key metrics including inventory levels, delivery times, and cost targets
• Coordinate complex logistics operations and implement standard operating procedures across global operations
• Serve as primary point of contact for Janus across Supply Chain teams
• Coordinate across engineering, operations, procurement, planning, finance, legal, and logistics teams to deliver integrated solutions
• Build and maintain trust with stakeholders at all levels, providing timely status updates to senior leadership through the VP level
• Influence without authority across multiple organizations and geographies to drive outcomes
• Proactively identify and mitigate risks before they impact program delivery
• Handle complex escalations and make trade-off decisions between competing priorities
• Drive continuous improvement initiatives to reduce damage rates and optimize operational costs
• Develop detailed program plans, timelines, and resource allocation across global operations
• Track performance against targets and report on program health to senior leadership

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level