program manager- Supply Chain Technology

Starbucks Coffee Company • Seattle, WA

2d • Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. We're hiring a program manager to drive a high-impact technology initiatives that transforms Starbucks' supply chain and retail operations through intelligent, scalable systems. This role is deeply embedded in engineering and product delivery, leading efforts to build transformational platforms in service of Source to Pay and Procure to Pay processes, and automate end to end capabilities to optimize spend visibility, cost management and vendor risk mitigation. You'll work cross-functionally with technology, operations, and supply chain teams to architect solutions that modernize our cloud infrastructure, streamline data flows, and deliver frictionless supplier, partner and customer experiences. If you thrive in complex systems, love solving enterprise-scale challenges, and want to shape the future of supply chain tech at Starbucks, we want to hear from you.

Requirements

• Experience leading the tactical execution of multi-disciplinary technology initiatives, guiding programs from initial planning and scoping through delivery and operational handoff, while ensuring seamless coordination across engineering, supply chain, and retail functions.
• Expert-Level Program and Project Lifecycle Management--Proven ability to lead complex, multi-phase programs from planning through execution, including risk management, financial management, change control, and delivery of enterprise-scale solutions
• Strong Leadership and Communication Skills--Ability to lead by example, navigate ambiguity, facilitate difficult conversations, and influence stakeholders across all levels—from individual contributors to VP+.
• Technical Fluency Across Enterprise Systems--Clear understanding of solution architecture, systems integration, data migration, and deployment processes—essential for managing technology-driven initiatives.
• Experience Managing External Vendors and Suppliers--Skilled in reviewing statements of work, negotiating change orders, and ensuring vendor deliverables align with program goals and timelines.
• Business Domain Knowledge in Sourcing and Procurement processes, Familiarity with direct and indirect sourcing processes and contract management practices is key to delivering solutions that meet operational needs and drive transformation.

Responsibilities

• Lead end-to-end delivery of complex, cross-functional technology programs—from roadmap planning through deployment—ensuring alignment across engineering, supply chain operations, and sourcing strategy.
• Apply expert-level program and project lifecycle management practices to drive execution, manage risks, and deliver scalable solutions that modernize inventory, fulfillment, and financial systems.
• Navigate enterprise systems and vendor relationships by managing external partners, reviewing statements of work, and ensuring technical deliverables meet business goals.
• Communicate with clarity and influence across all levels, facilitating decision-making, resolving ambiguity, and driving alignment between business and technology stakeholders.

Benefits

• medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year
• participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P. ), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities
• backup care and DACA reimbursement
• vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed