About The Position

Amazon Shipping is building Amazon's next $100B business. To get there, we need to move what customers need moved: dangerous goods, heavy and bulky items, regulated materials. As a Sr. Program Manager, you own the programs that make this possible across our network. You drive initiatives that span regions, teams, and technology domains. Your analysis informs investment decisions. Your execution plans turn regulatory complexity into operational capability. When shipping regulations evolve, you adapt our processes. When new delivery challenges emerge, you build the programs that address them. This role covers a broad portfolio: dangerous goods compliance, delivery speed programs (air, intermodal, coincidence optimization), heavy and bulky shipping (AMXL), and community programs (AITC). You coordinate across Operations, Legal, Technology, and Commercial teams to launch and scale these capabilities. Success demands regulatory knowledge, operational rigor, and the ability to drive alignment across teams that don't report to you. About the team We are NOVA, a technical product organization that incubates and grows new revenue-generating businesses for Amazon Shipping. We prove which capabilities, customer segments, and integration models become the next ecosystems: turning strategic initiatives into scalable products, winning enterprise customers through bespoke technical solutions, enabling large cohorts to adopt through integrator platforms and API infrastructure. Every capability we build makes our network stronger, faster, more efficient. Compliance enables growth. It unlocks new customer segments and expands what shippers accomplish with Amazon.

Requirements

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

  • Build and maintain reporting mechanisms across multiple countries, stakeholder groups, and programs
  • Launch new delivery programs across markets, coordinating operations, commercial, engineering, and product teams
  • Drive alignment between operations, finance, and technology teams to accelerate program expansion
  • Monitor delivery performance metrics and implement improvements to maintain on-time delivery targets
  • Create deployment playbooks for regulated goods categories that reduce implementation timelines
  • Structure internal partnerships that expand coverage while meeting cost targets

Benefits

  • Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
  • Learn more about our benefits at https://amazon.jobs/en/benefits
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