Sr Program Manager, Commerce Program Management - Partners, Apple Services Engineering

Apple • Seattle, WA

1d

About The Position

Apple Services Engineering is one of the most exciting examples of Apple's
long-held passion for combining art and technology. These are the people who
power the App Store, Apple TV, Apple Music, Apple Podcasts, and much more. And
they do it on a massive scale, meeting Apple's high expectations with high
performance to deliver a huge variety of entertainment in over 35 languages to
more than 170 countries. As a Senior Program Manager on the commerce platform
team, you'll sit at the intersection of technology, business, and human
experience, helping to orchestrate end-to-end solutions that let our world-class
third-party partners bring Apple's services to life for their customers. You
will collaborate with brilliant engineers, sharp business minds, and operations
experts to build solutions that are not only seamless and secure, but genuinely
magical. If you thrive at the crossroads of strategy and execution, and are
energized by work that touches millions of people -- this is the role for you.

The Senior Program Manager will focus on launching commerce features and
capabilities to build a world-class, scalable commerce platform for our growing
services business. You will need to have hands on experience working with
engineers as you explore new technologies, drive new initiatives and help build
systems and features for hundreds of millions of transacting customers. You will
develop tools and processes to gain efficiencies in the development and testing
lifecycle. With a strong background in commerce, you will drive technical
discussions with internal and external partners to implement the right solutions
for our customers. The role requires a combination of program management, strong
engineering background, and ability to build reciprocal relationships across
various teams within Apple Services Engineering and other Apple organizations.
We are looking for someone who loves digging into details, finding patterns, and
driving operational efficiencies under demanding timeframes, and in parallel
focusing on building scalable commerce platform capabilities. Of course, strong
fundamentals are expected, but you have more. - You take responsibility; you
feel a personal stake in the products you ship; you communicate responsibilities
and scope clearly - Integrity is everything to you. You handle risks and manage
tradeoffs. You are a strong team player - You thrive in uncertainty and strive
to bring order to it; you have deep wisdom and judgment; you keep your eye on
the ball - Building positive relationships comes naturally; you are aware of
politics but do not get mired in them

Requirements

• 7+ years of technical project management in global internet and consumer software companies
• BS/MS in Computer Science, Engineering or similar technical field
• Self-starter, with creative problem solving and critical thinking abilities
• Exceptional written and verbal communication and presentation skills
• Team player with ability to navigate and thrive in a cross-functional environment
• Ability to deal with ambiguity and complexity
• Ability to break up a large project into discreet workstreams, and ability to prioritize those
• Hands on experience with engineering to build and ship complex technical solutions
• Experience working on building highly scalable systems & applications

Nice To Haves

• Solid track record in managing and deploying large, complex programs at scale
• Strong relationship and facilitation skills both within diverse engineering and cross functional organization
• Familiarity with building solutions that integrate with partners, either internal or external
• Prior experience with subscriptions and service-based consumer products is a plus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees