Sr. Professional Relations Manager-SPM

Smith+Nephew•Minneapolis, MN

6d•$125,000 - $188,000•Hybrid

About The Position

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. As a Professional Relations Manager SPM, you will play a pivotal role in shaping how we engage with healthcare professionals across our global Sports Medicine business. This is a highly visible, strategic operations role where you will bring structure, clarity and execution discipline to complex HCP focused initiatives, enabling teams to deliver consistently, compliantly and at scale. What will you be doing? Designing and implementing standardized operational and governance frameworks for global HCP engagement programs, including Advisory Boards Building structured intake, planning and execution workflows, including unified annual surveys to enable global data aggregation Establishing documentation standards, execution tracking tools, dashboards and automation to improve transparency, ownership and follow through Creating adaptable governance models that support multi regional initiatives and ensure alignment with enterprise and compliance requirements Driving strong linkage between global and regional marketing and R&D, ensuring insights flow effectively across teams Leading operational coordination, communication and execution rhythms for key strategic initiatives Managing program communications, status reporting and Engage documentation Identifying risks, driving mitigation plans and escalating issues as needed Developing and maintaining strong relationships with select healthcare professionals to align expertise with business priorities What will you need to be successful? Bachelor’s degree required, with a Master’s preferred in Marketing, Operations, Compliance, Engineering or a related field 8 to 12 plus years of experience in program management, marketing, medical education, compliance or operational excellence Demonstrated success leading cross functional initiatives in complex, matrixed environments Experience working directly with healthcare professionals Strong knowledge of operational frameworks, governance models and process optimization Advanced ability to synthesize information, manage interdependencies and drive accountability Excellent written, verbal, analytical and problem solving skills Experience supporting global or multi regional programs preferred Familiarity with compliance aligned HCP engagement processes and documentation rigor Lean, Six Sigma or continuous improvement training or certification is a plus You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement Work/Life Balance: Flexible Personal Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day Your Wellbeing: Medical, Dental, Vision, Health Savings Account Employer Contribution of $500 plus annually, Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program Flexibility: Hybrid Work Model For most professional roles Training: Hands On, Team Customized, Mentorship Extra Perks: Discounts on fitness clubs, travel and more! The anticipated base compensation range for this position is $125,000 - $188,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP. We anticipate the application window for this opening to close on April 3, 2026 Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer. Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.

Requirements

Bachelor’s degree required, with a Master’s preferred in Marketing, Operations, Compliance, Engineering or a related field
8 to 12 plus years of experience in program management, marketing, medical education, compliance or operational excellence
Demonstrated success leading cross functional initiatives in complex, matrixed environments
Experience working directly with healthcare professionals
Strong knowledge of operational frameworks, governance models and process optimization
Advanced ability to synthesize information, manage interdependencies and drive accountability
Excellent written, verbal, analytical and problem solving skills
Experience supporting global or multi regional programs preferred
Familiarity with compliance aligned HCP engagement processes and documentation rigor

Nice To Haves

Lean, Six Sigma or continuous improvement training or certification is a plus

Responsibilities

Designing and implementing standardized operational and governance frameworks for global HCP engagement programs, including Advisory Boards
Building structured intake, planning and execution workflows, including unified annual surveys to enable global data aggregation
Establishing documentation standards, execution tracking tools, dashboards and automation to improve transparency, ownership and follow through
Creating adaptable governance models that support multi regional initiatives and ensure alignment with enterprise and compliance requirements
Driving strong linkage between global and regional marketing and R&D, ensuring insights flow effectively across teams
Leading operational coordination, communication and execution rhythms for key strategic initiatives
Managing program communications, status reporting and Engage documentation
Identifying risks, driving mitigation plans and escalating issues as needed
Developing and maintaining strong relationships with select healthcare professionals to align expertise with business priorities