Sr. Product Operations Manager – Connected Factory (Onsite)

RTX • East Hartford, CT

2d • Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? We are seeking a highly experienced Sr. Product Operations Manager - Connected Factory to build and scale the operating model that enables real-time manufacturing systems and advanced digital capabilities to deliver measurable business and operational value. This role drives alignment across Product, Engineering, Manufacturing, Operations, IT/OT, Analytics, and Automation, ensuring digital systems move efficiently from concept to enterprise-scale deployment. The ideal candidate is a strategic, systems-oriented leader who owns the “how” of digital execution; from baseline data and modeling standards to real-time performance integration and closed-loop optimization ensuring solutions are scalable, operationally grounded, and value-driven.

Requirements

• Bachelors Degree in Engineering, Business, Computer Science, Operations, or a related field and minimum 10 years prior relevant experience, or
• An Advanced Degree in a related field and minimum 7 years experience
• Demonstrated experience supporting agile product development, including backlog management, roadmap planning, and iterative delivery in cross-functional teams
• Strong understanding of product and business modeling, including the ability to develop business cases, value hypotheses, and cost/benefit analyses to support prioritization and investment decisions
• Experience operating at the intersection of Product, Engineering, and Operations, translating business and manufacturing needs into executable digital initiatives
• Proven ability to influence and align stakeholders without direct authority across complex organizations
• Strong analytical, organizational, and communication skills, with the ability to drive clarity in ambiguous environments
• Ability to align product execution with enterprise digital strategies, including alignment to broader RTX digital solutions and platforms

Nice To Haves

• Experience in project or program management for large, cross-functional initiatives, including schedule, dependency, and risk management
• Experience with Connected Factory or manufacturing digital platforms, including exposure to real-time data systems or industrial analytics
• Familiarity with Ignition or similar industrial data integration / visualization platforms
• Familiarity with CI/CD pipelines and modern software delivery practices
• Experience working with cloud-based platforms and solutions (e.g., Azure, AWS, GCP)
• Exposure to modern web application development, including experience with React or similar frameworks
• Experience supporting pilot-to-scale digital transformations in manufacturing or industrial environments
• Experience working with digital systems and digital twin concepts, including translating operational needs into scalable models, data requirements, and system capabilities

Responsibilities

• Define and Deploy Connected Factory Digital Systems
• Establish and maintain the RTX operating model for Connected Factory digital systems, including planning, prioritization, governance, and performance tracking
• Define standards for data readiness, system integration, and operational metrics to support scalable and repeatable deployments
• Enable digital system capabilities that support real-time visibility, scenario analysis, and digital twin–based decision support
• Partner with leadership to translate business and factory needs into executable, value-driven digital initiatives aligned with RTX digital transformation initiative.
• Enable Execution Across Product, Engineering, and Operations
• Coordinate execution across Product, Engineering, Manufacturing Operations, IT/OT, Automation, and Analytics teams
• Provide structure and cadence for large, cross-functional initiatives, including scope alignment, dependency management, and execution planning
• Ensure consistent communication, decision-making, and accountability across teams and factory sites
• Support pilot-to-scale execution by establishing repeatable delivery and handoff practices
• Drive Performance, Adoption, and Continuous Improvement
• Use operational and system performance data to track adoption, outcomes, and realized business value
• Identify gaps in system performance, data quality, or operational usage and drive corrective actions
• Feed insights and learnings back into system baselines, roadmaps, and execution plans
• Continuously improve predictability, efficiency, and effectiveness of Connected Factory digital capabilities

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees