Sr Product Mgr II-Global Credit Ops

Bank of America • Waltham, MA

7d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Global Credit Operations: Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products. This role leads AI‑enabled product strategy and delivery for Global Credit Operations, owning end‑to-end product management across short‑ and long‑term horizons. The Product Manager is accountable for modernizing credit capabilities through intelligent, scalable solutions while ensuring strong financial discipline and a unified customer experience across the enterprise.

Requirements

• 6+ years of demonstrated product management and strategic planning experience, preferably in operations or complex enterprise environments.
• Strong analytical mindset with the ability to connect data, strategy, and execution.
• Proven ability to influence and negotiate across senior, cross‑functional stakeholders.
• Experience leading people, programs, and complex delivery efforts.
• 6+ years of relevant experience.
• Product Strategy & Management
• AI‑Enabled Solution Design (applied, not experimental)
• Business & Data Analytics
• Strategic Thinking & Problem Solving
• Executive Presence & Influence
• Cross‑Functional Collaboration
• Continuous Improvement
• Market & Competitive Analysis
• Process Management & Reporting
• Clear, Executive‑Level Communication
• High School Diploma / GED or equivalent (minimum requirement)

Responsibilities

• Own a portfolio of AI‑enabled credit operations products, including investment strategy, financial performance, and P&L outcomes.
• Define and execute short‑ and long‑term product strategies that deliver end‑to-end credit solutions across the bank.
• Lead AI product design and delivery from discovery through deployment, ensuring solutions are scalable, reusable, and operationally embedded.
• Partner with operations, technology, data science, risk, sales, and marketing to translate business needs into adopted, high‑impact products.
• Conduct market research and competitive analysis to identify opportunities to modernize credit workflows and decisioning.
• Identify, prioritize, and size innovative AI use cases that drive efficiency, accuracy, and improved client outcomes.
• Oversee product development plans, ensuring effective go‑to-market execution, sales enablement, and internal education on product capabilities.
• Ensure product roadmaps are aligned to enterprise priorities, operational realities, and customer needs.
• Instill a culture of continuous improvement, disciplined execution, and strong risk management across the product lifecycle.

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
• Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees