Sr Product Manager

Lumen Technologies • Nashville, TN

397d • $80,510 - $107,340 • Remote

About The Position

The Sr. Product Manager at Lumen is responsible for driving innovation and product development within the UC&C portfolio, specifically focusing on the Lumen Solutions for Zoom product offerings. This role involves creating strategies for new services, collaborating with cross-functional teams, and managing complex product development from conception to delivery, ensuring alignment with corporate growth objectives.

Requirements

• Bachelor's degree or equivalent education and related experience.
• 3+ years of experience as a Product Manager in the Telecommunications or Technology industries.
• Effective communication and project management skills.
• Critical thinking skills and the ability to creatively solve problems/challenges.
• Understanding of complex product design and communications technologies.
• Natural leader with vision and the ability to illustrate tactics/strategy.
• Self-motivated individual eager to learn new SaaS technologies and work in a fast-paced environment.

Nice To Haves

• Master's degree.
• Knowledge or certification of Safe Agile methodology.
• Zoom Sales, Technical Sales or Customer Success Certified (ZSA, ZTSA or ZCSM certifications).
• Telecommunications/Technology experience or similar background working with SaaS applications.
• JIRA or JIRA Align experience.
• Exposure to Zoom's Reseller or partner programs.

Responsibilities

• Work with cross functional teams to create development requirements for integrating a world class SaaS application with Lumen's voice and network infrastructure.
• Break down release notes, vendor documents, and other product materials to understand the mechanics of the application.
• Lead training, office hours, technical sessions, and other sales meetings to educate and articulate the offering to internal or external participants.
• Answer questions about the Lumen Solutions for Zoom Portfolio for Sales, Support, and Service Delivery teams.
• Present the Lumen value proposition and evangelize the Lumen Solution for Zoom portfolio to internal and external stakeholders.
• Develop metrics to gather data on market conditions and customer requirements to assess and recommend appropriate implementation or management of the solution.
• Work with Offer Management and Finance to review strategic deals and ensure maximization of revenue and margins.
• Prepare and present business cases for new services/products within the portfolio.
• Contribute to the development of new processes and methods to drive efficiencies and automation.

Benefits

• Health insurance coverage
• Life insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k benefit for retirement savings plan
• Paid holidays
• Paid volunteer time
• Flexible scheduling
• Professional development opportunities
• Tuition reimbursement
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree