Sr. Product Manager

Uniphore • Palo Alto, CA

109d • $186,900 - $257,000

About The Position

Uniphore is a rapidly growing enterprise GenAI company that embodies the spirit of innovation and scalability. We drive transformative outcomes across diverse industries and empower large global deployments. We are crafting a modern GenAI stack that integrates essential components: data management, knowledge, agent model training, and applications that empower GenAI actions while providing invaluable training data. Unlike large tech vendors constrained by legacy systems or startups without enterprise customers, we are uniquely positioned to seize the GenAI opportunity and ignite progress. As AI transforms our world, every facet of the enterprise, impacting customers, will experience a profound shift. We envision a future where the synergy between people, machines, and data creates remarkable, human-centric experiences for customers and employees alike.

Requirements

• 5+ years of product management experience, with at least 3 years focused on data platforms, customer data platforms (CDP), or enterprise data infrastructure products.
• Strong understanding of data pipelines, ETL, data orchestration, and identity resolution technologies.
• Experience working with big data technologies such as Snowflake, Databricks, Hadoop, Spark, and AI-driven analytics.
• Knowledge of cloud platforms (AWS, GCP, Azure) and best practices in data infrastructure, performance optimization, and scalability.
• Familiarity with AI/ML-driven technologies applied to customer segmentation, predictive analytics, and automated personalization.
• Ability to define and execute product roadmaps, working closely with engineering and cross-functional teams.
• Strong analytical skills and ability to use data-driven insights to inform product decisions and drive key metrics.
• Experience working with cross-functional teams, including engineering, marketing, sales, and customer success, in high-growth environments.
• Exceptional ability to communicate technical concepts to both technical and non-technical audiences.
• Experience in go-to-market planning, competitive analysis, and product positioning in the enterprise data and AI space.

Responsibilities

• Define and prioritize product roadmaps for Uniphore’s data platform, ensuring alignment with market needs and company objectives.
• Work closely with engineering and architecture teams to define platform infrastructure KPIs, including cost, performance, and reliability SLAs.
• Conduct market research, competitive analysis, and customer interviews to identify emerging trends and enhance Uniphore’s data platform offerings.
• Collaborate with AI and data science teams to integrate AI-powered capabilities such as identity resolution, audience segmentation, and customer journey orchestration.
• Drive go-to-market strategy in collaboration with marketing, sales, and customer success to ensure successful product launches and adoption.
• Communicate product vision and updates to internal and external stakeholders, ensuring alignment across teams.
• Analyze data and customer feedback to continuously improve platform capabilities and user experience.
• Work with cross-functional teams to identify process improvements, ensuring faster execution and product-market fit.

Benefits

• Competitive base pay
• Annual incentive opportunity based on target achievement
• Pre-IPO stock options
• Medical, dental, vision benefits
• 401(k) with a match
• Generous paid time off
• Paid holidays
• Paid day off for your birthday
• Other paid leave policies to support employees through all phases of life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees