Senior Product Manager

Asurion

21h•Hybrid

About The Position

We are seeking a Senior Product Manager to lead the vision, strategy, and execution of our Expert Platform’s configuration, automation, and integration capabilities. This role sits at the center of platform scalability, enabling highly customized client experiences on top of a unified, high-performing infrastructure. You will work across engineering, product, and business teams to ensure that innovation is delivered safely, efficiently, and at scale. This role is critical to enabling the next generation of our Expert platform. By building the systems that power customization, integration, and scalability, you will directly impact how quickly we can innovate, how reliably we can operate, and how effectively we can serve a diverse and growing client base. You will shape the foundation that allows the organization to move faster—without breaking things.

Requirements

5–8+ years of product management experience, preferably in platform, infrastructure, or enterprise SaaS environments.
Proven experience building scalable systems that support customization and multi-tenant architectures.
Strong understanding of APIs, SDKs, system integrations, and modern software architecture.
Demonstrated ability to lead cross-functional initiatives across multiple teams and domains.
Strong analytical mindset with experience using data to inform product decisions.
Excellent communication and stakeholder management skills.

Nice To Haves

Experience working with AI/ML-powered features or data-intensive systems is highly preferred.
Experience with feature flagging systems and configuration-driven architectures.
Familiarity with experimentation platforms and controlled feature rollouts.
Background in workflow automation or low-code/no-code systems.
Understanding of performance monitoring tools and observability frameworks.