Senior Product Manager

Security Benefit Business Services / Everly Life•Topeka, KS

2d•Hybrid

About The Position

As a Senior Product Manager, Annuity and Mutual Fund Custodial Platform Delivery, you will lead a consolidated team spanning new business processing, post-issue policy servicing, mutual fund custodial operations, annuity order entry, and sales enablement. This is fundamentally a business ownership role. You’ll bring deep knowledge of annuity and retirement product administration, a strong understanding of how insurance operations and distribution work end-to-end, and the judgment to make consequential product decisions in a regulated environment. You will own the product roadmap across four core platform areas — annuity and mutual fund custodial administration (Zinnia and SS&C), annuity order entry platforms, and sales enablement platforms — with a focus on driving straight-through processing (STP), eliminating not-in-good-order (NIGO) errors, enabling advisor and distributor effectiveness, and ensuring seamless data flows across the full product lifecycle. The Senior Product Manager position reports to the VP, Portfolio Strategy & Delivery, and can be based out of our home office in Topeka or Overland Park, Kansas, or remotely for the right candidate. We work a hybrid schedule, offering flexibility to work both remotely and on-site.

Requirements

6+ years as a Product Manager, with 7+ years in product management, business analysis, or product ownership roles
Bachelor’s or Master’s degree in Business Administration, Insurance, Management Information Systems, Computer Science, or related field
5–8 years of experience in insurance or financial services with direct exposure to annuity or retirement product administration, insurance operations, or regulated platform environments
Demonstrated depth in annuity and/or retirement product domain — sufficient to make credible product decisions independently and identify downstream impacts of platform changes
Strong track record managing vendor or platform partner relationships, holding partners accountable while maintaining productive working relationships
Demonstrated ability to define, document, and gain stakeholder sign-off on requirements before delivery begins in regulated, vendor-dependent environments
Strong written and verbal communication skills with ability to engage senior leaders, operations, compliance, and technical partners

Nice To Haves

Direct experience with Zinnia, SS&C Retirement Solutions, annuity order entry platforms, or sales enablement platform environments
Familiarity with straight-through processing (STP) workflows, digital new business processing, or automated policy servicing in a life insurance or annuity context
Familiarity with agile delivery practices and hybrid delivery environments for compliance-critical and time-bounded work
Master’s degree in a relevant field

Responsibilities

Roadmap & Strategy: Define and own the roadmap grounded in business outcomes, operational requirements, and regulatory obligations; build product strategy independently, balancing priorities based on impact and risk.
Discovery & Requirements: Conduct ongoing discovery with operations, service center, distribution, and sales teams to identify platform gaps and integration opportunities; translate insights into clear Product Requirement Documents (PRDs) approved before development begins.
Delivery Execution: Oversee end-to-end delivery across new business processing, post-issue servicing, and mutual fund custodial operations; manage dependencies and communicate cascading impacts proactively.
Vendor & Platform Management: Serve as the primary business point of contact for annuity order and sales enablement platforms; coordinate on roadmap alignment, and platform updates.
Stakeholder Collaboration & Influence: Influence senior leaders and cross-functional teams to align priorities; translate business context into actionable requirements for engineering and vendor partners.
Analytics & Performance: Define and track success metrics including STP rates, NIGO reduction, processing cycle times, and system reliability; use data to drive evidence-based product decisions.

Benefits

Competitive salary and annual incentive bonuses to reward your contributions.
33 days of paid time off (including PTO, holidays, Volunteer Day, and days of significance).
Paid parental leave after 90 days of service.
Comprehensive medical, dental & vision insurance.
401(k) with company match, plus Profit Sharing & Savings Plan.
Short- and Long-Term Disability Insurance to give you peace of mind.
Flexible Spending Accounts for medical and dependent care.
Life Insurance to protect your loved ones.
Educational assistance to support your career development.
Associate assistance programs for your personal and professional well-being.