Sr. Product Manager

Comcast-posted 2 months ago

$130,947 - $196,421/Yr

Full-time • Senior

Denver, CO

Telecommunications

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Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Internalizes and represents the Voice of the customer throughout the product lifecycle.
Coordinates across other functional areas to secure buy-in to deliver on the defined end-to-end customer experience.
Performs competitive analysis and conducts market research.
Maintains updated view of key competitive changes.
Teams with product development to deliver high quality products on time.
Participates in the strategic planning for enhancements to product content, pricing, packaging and features.
Participate in defining product business and functional requirements.
Assists in budgeting and variance analysis of product's unit and financial performance, with goal of identifying opportunities and risks.
Drafts and manages requirements and other supporting business documentation (such as use cases, possibly M&Ps (methods and procedures), executive summaries etc.).
Leads concepts defining an end-to-end customer experience and expected full lifecycle costs.
Contributes to the product vision across team and the organization.
Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
Manage change requests.
Validates downstream deliverables and final offering (business acceptance testing).
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Bachelor's Degree preferred.
10+ years of relevant work experience.

Cross-Functional Team Leadership
Customer Experience (CX)
Go-to-Market Strategies
Market Research
Product Management
Voice of the Customer (VOC)

Base pay dependent on job-related, non-discriminatory factors such as experience.
Most sales positions are eligible for a Commission under the terms of an applicable plan.
Most non-sales positions are eligible for a Bonus.
Best-in-class Benefits to eligible employees.

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