Sr. Product Manager, Technical - Financial Services

T-Mobile•Bellevue, WA

About The Position

Sr Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager, Technical is accountable for ownership of products, platforms, and experiences that deliver against those outcomes by identifying the intersection of customer needs, technical feasibility, and business objectives, and leading cross-functional teams to execute. This role sits within T-Mobile’s Financial Services organization, supporting an expanding portfolio of customer-facing products and underlying platform capabilities. The team is focused on enhancing in-market experiences, improving customer engagement, and building scalable platform capabilities that power future financial services offerings. This role will contribute to both near-term product improvements and long-term platform strategy across areas including account management, funding, identity, payments. The Sr Product Manager, Technical leverages customer empathy, strategic thinking, and technical depth to deliver differentiated products that drive growth and improve customer outcomes. Day-to-day responsibilities include defining product strategy, building roadmaps, writing features and user stories, driving technical delivery, and partnering cross-functionally to bring products to market and continuously improve them based on data and customer feedback.

Requirements

Bachelor’s degree in Computer Science, Engineering, IT, or equivalent experience
7+ years of Product Management experience in an agile software development environment
6+ years of experience in technical roles such as software engineering, solution engineering, or technical architecture
Strong experience owning products end-to-end, including roadmap, backlog, and delivery
Proven ability to work across multiple Agile teams and manage complex dependencies
Strong analytical skills with ability to use data to drive product decisions
Experience with Agile methodologies, backlog management tools, and software delivery practices
Excellent written and verbal communication skills, including ability to communicate with technical and non-technical stakeholders
Experience with APIs, integrations, and modern platform architectures

Nice To Haves

Experience in Financial Services, fintech, payments, or banking-related products
Experience building or scaling platform capabilities (e.g., identity, payments, account linking, wallet integrations)
Experience working with external partners or regulated environments (e.g., compliance, risk, financial partners)
Experience with experimentation frameworks (A/B testing, pilots) and data tools (SQL, Tableau)
Agile certifications such as Certified Scrum Product Owner (CSPO) or PMI-ACP

Responsibilities

Own the end-to-end product lifecycle for complex or cross-platform technical solutions, including vision, roadmap, and delivery
Define and evolve product strategy by integrating customer insights, market analysis, and business objectives
Drive Financial Services product initiatives across customer experiences and platform capabilities (e.g., account management, funding, identity, payments)
Conduct market and customer research to identify opportunities and inform roadmap prioritization
Translate strategy into detailed features and user stories consumable by engineering teams across multiple Agile teams
Own and manage product backlog, ensuring alignment on priorities based on customer and business impact
Lead cross-functional collaboration across Engineering, Architecture, Legal, Compliance, Marketing, Finance, and external partners
Drive end-to-end technical delivery, including release planning, dependency management, and execution across Agile teams
Analyze quantitative and qualitative data to inform decisions, prioritize features, and measure product performance
Monitor and improve product health through KPIs, dashboards, and ongoing iteration
Ensure product quality and performance in production, including management of defects and operational issues
Identify execution or organizational issues that impede product success and drive resolution plans
Support and enable Agile best practices including backlog management, PI planning, and continuous delivery
Communicate product vision, roadmap, and progress to stakeholders and leadership, influencing decisions at multiple levels
Partner on go-to-market activities and support product launches, pilots, and experiments to validate new concepts

Benefits

Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume