About The Position

We are looking for a Sr. Product Manager to join Retail Operations and Initiatives responsible for partnering with vendors and central tech teams to reduce cost to serve and improve CX. From Day 1, Sr. Product Managers are given ownership of large scale products, the autonomy to think strategically and make data driven decisions, and the ability to drive significant impact to the customer experience and the business. A Sr. Product Manager role with the Retail Operations & Initiatives team provides the unique opportunity to come up with new innovative ideas, launch new initiatives, and make a large impact at scale across numerous product categories. You will shape products and lead solutions while being pushed to grow into a senior leader who thinks big, acts globally, and delivers for customers. A successful Sr. Product Manager will be able to understand, prioritize, and manage CX and financial levers as well as technical concepts. The candidate will have excellent product and program management skills, communication proficiency, and motivation to deliver results in a fast-paced environment. Candidates should demonstrate a passion for working on behalf of customers, have a track record of timely delivery of large scale projects, and have the ability to operate independently. Judgment, influence, and creativity are all essential.

Requirements

  • 5+ years of product or program management, product marketing, business development or technology experience
  • Experience with feature delivery and tradeoffs of a product
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience as a product manager or owner
  • Experience owning technology products
  • Bachelor's degree or equivalent

Nice To Haves

  • Experience in influencing senior leadership through data driven insights
  • Experience working across functional teams and senior stakeholders
  • Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
  • Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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