Sales Initiatives and Operations Manager

NCC Group•Atlanta, GA

3d•Remote

About The Position

The North America Initiatives and Operations Manager will work closely with senior leadership to drive execution, alignment, and scale for go-to-market initiatives across the region. This role is instrumental in translating strategic priorities into coordinated programs, measurable outcomes, and consistent cross-functional execution spanning Sales, Marketing, Pre-Sales, Delivery, and Partner teams. This is a high-impact, execution-focused role ideal for a proactive professional who thrives at the intersection of strategy, data, program management, and executive communication. The position is primarily remote, with occasional travel for planning sessions, customer events, and internal meetings.

Requirements

Experience in one or more of the following: Program management Sales operations Marketing operations Business operations Consulting or analytics-driven roles
Experience supporting senior leaders or cross-functional programs in a B2B environment preferred
Skills Strong proficiency in Microsoft Excel, PowerPoint, and Copilot
Experienced Salesforce user
Ability to connect execution insights back to strategic decision-making
Skilled at building dashboards, trackers, and executive-level presentations
Strong analytical and problem-solving capabilities
Excellent written and verbal communication skills
Ability to manage multiple initiatives and prioritize effectively
Personal Attributes Highly organized, proactive, and execution-focused
Strong relationship builder, comfortable engaging senior stakeholders at regional and global levels
Able to operate effectively in fast-paced, ambiguous environments
Discreet, professional, and trusted to represent leadership appropriately
Curious, motivated, and eager to learn how complex organizations scale

Nice To Haves

Experience in professional services, technology, or cybersecurity is a strong plus

Responsibilities

Go-to-Market Program Execution Drive planning, coordination, and execution of North America sales and marketing programs
Provide insight-driven recommendations to inform future go-to-market planning
Translate leadership priorities into actionable initiatives with defined milestones
Maintain structured oversight of program progress, dependencies, and outcomes
Ensure priorities and next steps are communicated clearly and consistently across teams
Data, Insights & Reporting Build dashboards, trackers, and reporting mechanisms to enable data-driven decisions
Analyze trends related to pipeline, account engagement, program adoption, and performance
Synthesize complex data into clear insights and executive-ready summaries
Partner with Sales, Finance, and Operations to ensure data integrity and alignment
Sales & Pre-Sales Enablement Partner with cross-functional commercial teams to support campaign execution and field enablement
Operationalize proposition-led initiatives through structured programs and messaging
Promote alignment across sellers, specialists, solution architects, and advisors
Track go-to-market adoption and assess program effectiveness
Account & Market Coordination Support structured account planning, engagement cadence, and prioritization models
Coordinate targeted account and market initiatives across teams
Monitor execution and follow-through on agreed strategic priorities
Contribute to improving account engagement, contact coverage, and CRM data quality
Cross-Functional Collaboration Work closely with stakeholders across Sales, Marketing, Pre-Sales, Delivery, and Operations
Act as a connector to drive alignment, clarity, and momentum across initiatives
Surface risks, dependencies, and opportunities requiring leadership attention
Business Reviews & Executive Communications Develop and maintain North America monthly and quarterly business reviews for: Global executive leadership North America Sales leadership North America Delivery leadership
Produce clear, executive-ready materials summarizing: Business performance and trends Progress against strategic priorities Key initiatives, risks, and focus areas
Ensure consistency, accuracy, and quality across reporting cycles
All-Hands Content & Presentation Management Lead content planning and presentation development for monthly and quarterly North America All-Hands calls
Collaborate with Sales, Delivery, Marketing, and Operations leaders to gather updates
Shape aligned messaging that reflects current priorities and progress
Create high-quality PowerPoint presentations and supporting materials
Manage timelines and readiness to ensure polished, on-time execution
Executive Support & Representation Prepare presentations and briefing materials for leadership meetings
Represent leadership in selected meetings to support continuity and decision follow-up
Capture and track decisions, action items, and next steps to ensure accountability
Program Governance & Operating Rhythm Support the establishment of consistent operating rhythms and governance processes
Track execution against plans and identify risks, gaps, or dependencies
Help drive transparency, efficiency, and momentum across initiatives