Sr. Product Manager, Internal Partner Experience, AWS Specialist & Partner Operations

Amazon.com, Inc.•Seattle, WA

60d

About The Position

Join AWS Specialists and Partners (ASP) Operations' Business Integration Team (BIT), where you will play a crucial role in transforming AWS's internal partner experience. Our vision is to provide a unified, integrated, and intelligent experience for managing partner relationships, with your focus being partner co-sell and pipeline management capabilities. You will serve as the voice of our internal customers (partner-facing roles), deeply understanding their needs and partnering with our engineering teams to deliver solutions that eliminate fragmentation between partner systems and drive efficiency. Partner is a force multiplier to AWS, accelerating reach and revenue through our network of hundreds of thousands AWS Partners. This is an exciting opportunity to improve AWS internal capabilities to better co-sell with partners, leveraging intelligent automation and AI capabilities.

Requirements

Bachelor's degree or equivalent
5+ years of product or program management, product marketing, business development or technology experience
Experience as a product manager or owner
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product

Nice To Haves

Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Knowledge of key customer experience metrics and methodology (e.g., NPS)
Experience owning technology products

Responsibilities

Drive product vision and requirements for internal tools that enable AWS teams to effectively co-sell and manage pipeline with partners
Lead deep-dive analyses to understand user needs and pain points, translating complex business requirements into clear product solutions
Build strong relationships with sales operations teams to understand their challenges and gather requirements for new capabilities
Partner with engineering teams throughout the product lifecycle, from initial concept through launch and continuous improvement
Collaborate with multiple stakeholders to align internal and external partner experiences, ensuring seamless integration between systems
Lead process improvement initiatives to streamline and automate partner co-sell workflows, leveraging AI and automation capabilities
Create clear documentation and communication materials to support new product developments and process changes
Drive comprehensive change management and launch strategies to drive successful product adoption across global teams