Sr Partner Operations Manager

Cribl•Seattle, WA

13d•$140,000 - $176,000•Remote

About The Position

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role We are seeking a Sr. Partner Operations Manager to join our Field Operations team. The Sr. Partner Operations Manager will be responsible for driving and assisting with partner tools and initiatives, organizational efficiency, reporting & analytics, SFDC opportunity management, and continuous process improvement programs to support high revenue growth initiatives. This role reports to the Director of Partner Operations. Please note, this is a remote position based on the West Coast. We are looking for candidates to live local to the territory.

Requirements

7-10+ years of Proven experience in helping to build, grow, and manage partner operations as an individual contributor and leader, with proven experience partnering with leadership
You thrive in ambiguity, take initiative without being prompted, and consistently find solutions with limited guidance
Deep understanding of how channel models & partner processes work at scale and operating in high growth environments
Demonstrated ability to work effectively in a team environment with diverse cross-functional stakeholders and drive consensus to meet deadlines
Ability to prioritize ruthlessly, execute at the highest bar, and multitask as well as excitement to roll up your sleeves and contribute to all parts of the Cribl’s operations. We are a lean team and wear many hats!

Responsibilities

Drive, and help create channel-focused initiatives impacting the overall partner experience and profitability
Lead and monitor the monthly and quarterly channel forecast and pipeline reviews, QBRs, e-staff meetings, and other deep-dive sessions
Lead in process design, systems and tools to appropriately support our scaling channel team; drive cross-functional initiatives to integrate the channel policies with teams throughout Cribl (eg, sales, marketing, product)
Proactively measure and analyze the efficiency of the channel organization to help increase productivity and drive better performance (team/partner dashboards, financial modeling)
Responsible for ensuring channel processes, programs and policies are drafted, managed, and implemented effectively across the Cribl sales organization
Work with channel directors to understand their comp/quota plan, annual budget asks for channel team and partner program
Help manage the partner portal, the partner help center (partners@cribl), and provide troubleshooting support across partner systems
Drive efficiency projects and reporting to help scale the business both internally and with partners
Independently advance workstreams by anticipating needs and applying strong self-direction and resourcefulness
We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours