Sr. Product Manager, Fraud Prevention, US CBCC

Amazon • Seattle, WA

35d

About The Position

Are you an experienced Product Manager who wants to be part of an innovative and
growing business at the nexus of financial services and consumer retail?

The Amazon Payment Products team needs a Senior Product Manager to define and
drive strategy and product feature development with measurable P&L impact, to
create internal and external product features, and to deepen the integration of
our products with Amazon’s Retail platform. This role will focus on Fraud
Prevention for US CBCC with layers, controls, and growing the Customer Trust Hub
(CTH).

The ideal candidate is entrepreneurial, self-sufficient, and strong in:
· Product management and development, analyzing customer behavior, conducting
customer research, and developing product features and services that deliver
bar-raising customer experiences
· Fraud Prevention techniques and processes to identify risk, fraud, and abuse
across the product lifecycle, build prevention controls, and partner with teams
for fraud detection.
· Build on existing KPIs and work closely with the CBCC Tech team to deliver
product improvements that reduce risk, and empower customers.
· Business management, creating business strategy, owning P&L and managing
program metrics
· Project management, creating business justifications and functional
requirements for product features and services.

This position involves regular communication with senior leadership on risks,
financial and operational program metrics. Cross-team coordination, project
management and executive presentation skills are essential. The ideal candidate
has superior analytical abilities and a track record of finding practical,
simple and creative solutions to complicated problems without sacrificing
quality or core functionality.

This role supports the US Co-branded Credit Card business as part of the North
American regional organization.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

Nice To Haves

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• 2+ years of using SQL to extract and manipulate data experience

Responsibilities

• Owning the long-term roadmap for credit card Fraud Prevention
• Defining the vision, animating that product vision for stakeholders, and bringing the vision to life
• Owning end to end fraud prevention products and programs within credit card; delivering results in a fast-paced and dynamic business environment
• Constructing mechanisms to ensure customer feedback is understood and acted on
• Be a subject matter expert on customer experience ; and use that expertise to influence programs across the Consumer Payments org

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level