Fraud Prevention Analyst

FloresHR, LLC • Charlotte, NC

51m • Hybrid

About The Position

We are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The Fraud Prevention Analyst is responsible for identifying, investigating, and mitigating fraudulent activity across systems, transactions, and processes within a regulated and compliance-driven environment. This role serves as a key partner across operations, compliance, product, and engineering to detect risk patterns, ensure regulatory adherence, and protect the organization and its clients from financial and reputational harm. The Fraud Prevention Analyst reports to the Senior Director of Security and Compliance.

This role requires strong analytical rigor, sound judgment, and the ability to translate complex or ambiguous risk signals into clear findings and actionable recommendations.

Requirements

• 3 to 5 years of experience working in a fraud prevention, fraud investigation, or fraud operations department required.
• Bachelors degree in Computer Science, Finance, Criminal Justice, or related field preferred.
• Strong analytical thinker with the ability to assess complex information and identify meaningful risk signals.
• Detail-oriented with excellent documentation and investigative skills.
• Sound judgment and ability to make risk-based decisions in ambiguous situations.
• Clear and effective communicator across technical and non-technical audiences.
• Highly organized with strong follow-through and case management discipline.
• Comfortable working in regulated, compliance-driven environments.
• Experience working with large reports and analytical tools such as Excel, SQL, PowerBI preferred.
• An individual that understands the value of providing a high level of customer service.

Responsibilities

• Monitor transactions, system activity, and operational processes to detect potential fraud, abuse, or policy violations.
• Conduct detailed investigations into suspicious activity, documenting findings, root cause, and resolution steps.
• Gather, analyze, and interpret data from multiple sources to identify trends, anomalies, and emerging risk patterns.
• Partner with operations, compliance, product, and engineering teams to resolve fraud cases and strengthen preventative controls.
• Ensure fraud investigations and decisions align with regulatory, audit, and internal policy requirements.
• Maintain accurate and thorough documentation of investigations, decisions, and outcomes.
• Track fraud metrics, trends, and risk indicators; provide clear reporting and insights to leadership.
• Recommend and support improvements to fraud detection tools, workflows, and controls.
• Assist in developing and refining fraud prevention policies, procedures, and training materials.
• Serve as a subject matter resource for fraud-related questions and risk mitigation strategies.
• Proactively identify vulnerabilities in processes or systems and recommend corrective actions.
• Provide clear and consistent updates on case status, risks, and trends to relevant stakeholders.
• Work with external partners for investigations and reporting outputs.
• Conduct touchpoints with third parties on fraud trends, new risk scenarios, or system enhancements.
• Other duties as assigned.
• Maintain quality work that exemplifies and promotes our company’s core values.

Benefits

• Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
• Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
• Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level