Sr. Product Manager, Fleet Service Systems
About The Position
Tesla is committed to advancing sustainable transportation and energy solutions through innovative electric vehicles, energy storage systems, and autonomous driving technologies. We are seeking an accomplished Senior Product Manager to lead the development of internal service systems for Tesla’s Robotaxi maintenance and repair operations. As a key member of our Product team, you will help shape the internal service infrastructure to optimize maintenance workflows, ensure high reliability for our Robotaxi fleet, and drive efficiency and excellence in our autonomous fleet services. Your expertise in service systems will enhance operational efficiency and support the scalability of our growing fleet. Define and document product requirements and features for internal service systems, focusing on Robotaxi maintenance and repair workflows, informed by operational needs, system inefficiencies, and industry best practices Collaborate with cross-functional teams, including Operations, Engineering, and Data teams, to design and launch internal tools and systems that streamline maintenance and repair processes Engage with Service teams to understand operational challenges, identify requirements, and develop solutions to improve the efficiency and effectiveness of maintenance and repair operations Build and maintain strong relationships with key stakeholders, including Service leadership, engineering teams, and senior management Analyze operational feedback, system performance metrics, and service data to identify opportunities for tool enhancements and process improvements in maintenance workflows Develop and manage product roadmaps for internal service systems, prioritizing initiatives based on business objectives and operational demands of maintenance and repair Partner with Data teams to leverage data-driven insights to inform strategic product decisions for service infrastructure Stay informed about industry trends, emerging technologies, and advancements in autonomous vehicle maintenance, identifying opportunities to integrate innovative solutions into internal service systems
Requirements
- 3–5 years of experience in product management, with a focus on developing and optimizing internal tools or service systems
- Strong understanding of the software development lifecycle and Agile methodologies
- Exceptional communication and collaboration skills, with a proven ability to influence cross-functional teams
- Advanced analytical and problem-solving skills, with the ability to interpret complex data and drive data-informed decisions
- Ability to excel in a fast-paced, dynamic environment while managing multiple priorities and meeting deadlines
- Process-oriented mindset with a passion for optimizing internal workflows and operational efficiency
- Experience in the autonomous vehicle or automotive service industries
Nice To Haves
- Knowledge of maintenance and repair processes for autonomous vehicles or robotic systems
- Familiarity with agentic implementations and data analytics tools for operational optimization in service systems
Responsibilities
- Define and document product requirements and features for internal service systems, focusing on Robotaxi maintenance and repair workflows, informed by operational needs, system inefficiencies, and industry best practices
- Collaborate with cross-functional teams, including Operations, Engineering, and Data teams, to design and launch internal tools and systems that streamline maintenance and repair processes
- Engage with Service teams to understand operational challenges, identify requirements, and develop solutions to improve the efficiency and effectiveness of maintenance and repair operations
- Build and maintain strong relationships with key stakeholders, including Service leadership, engineering teams, and senior management
- Analyze operational feedback, system performance metrics, and service data to identify opportunities for tool enhancements and process improvements in maintenance workflows
- Develop and manage product roadmaps for internal service systems, prioritizing initiatives based on business objectives and operational demands of maintenance and repair
- Partner with Data teams to leverage data-driven insights to inform strategic product decisions for service infrastructure
- Stay informed about industry trends, emerging technologies, and advancements in autonomous vehicle maintenance, identifying opportunities to integrate innovative solutions into internal service systems
Benefits
- Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
