Sr Product Manager - Client Data Import

H&R Block, Inc.•Kansas City, MO

34d

About The Position

We're looking for a curious, high performing Sr. Product Manager to lead our user-authorized data import strategy. You'll own the vision and roadmap for how users connect and sync financial data from external sources like banks, payroll providers, and payment platforms.

Requirements

Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
5 years minimum related work experience
Experience launching APIs with measurable user impact
Experience managing a user-authorized financial data import experience (e.g., Plaid, MX, FDX, etc.)
Effective oral, written and interpersonal communication skills

Nice To Haves

You've wrestled with the tension between "easy-to-onboard" and "secure-by-design," and have opinions on how the next generation of user-authorized data import tools should look, feel, and function

Responsibilities

Demonstrate a deep understanding of customer problems and articulate a compelling product vision, leading by example in problem-solving and customer-centric discovery practices
Facilitate continuous discovery, including frequent user research, to understand customer needs, balance desirability, viability, and feasibility, and drive alignment through reviews of discovery artifacts with cross-functional partners and leaders
Deliver on time, on budget, and with superior quality, managing all aspects of product development and implementation, including business changes and technology conversions
Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies, ensuring high performance and collaboration
Create an environment of psychological safety for innovation and foster a strong sense of ownership within the team
Develop and refine a product roadmap, drive a prioritized product backlog with high-quality epics, user stories, and acceptance criteria
Align product strategy with technical capabilities and constraints
Coordinate activities and report regularly to the product team and leadership; regularly conduct team retrospectives and drive resulting actions
Develop problem statements and perform deep analysis to support client experience opportunities, ensuring accountability for both short- and long-term product results
Design and execute A/B tests. Use data to continuously evaluate and adapt strategies based on test results, focusing on delivering measurable outcomes
Accountable for ensuring the quality of features delivered by the trio and achieving defined OKRs (Outcomes and Key Results)
Foster strong collaboration with engineering, design, and business teams to ensure alignment and integration
Engage in personal development to develop competencies in leadership and translating strategy into tactical execution

Benefits

You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume