Sr. Principal, Field Applications Engineer - SF Bay Area

Coherent•Fremont, CA

2d•Onsite

About The Position

This is a Sr. Principal, Field Applications Engineer position to provide pre-sales and post-sales technical support to major customers in the San Francisco Bay Area, primarily for networking products (optical transceivers and active optical cables). This position is based at Coherent’s site in Fremont, CA and supports key customers in the San Francisco Bay Area. Strong technical background, excellent communication skills and ability to work directly with customers and internal teams are required.

Requirements

BS in engineering/sciences
2 years in the communications industry with working experience in technical positions
Strong technical and debugging skills including hands-on electronic skills
Good communication and interpersonal skills
Computer literate education and experience w/ Microsoft products, Oracle
Can work independently and within a team environment
Familiarity with networking equipment including work with optical transceivers is a plus
Normal office conditions. During customer lab or installation site visits may be exposed to some dust, some level of noise, etc.
Must be able to do occasional light lifting (max 25 lbs)
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.: I ntegrity – Create an Environment of Trust C ollaboration – Innovate Through the Sharing of Ideas A ccountability – Own the Process and the Outcome R espect – Recognize the Value in Everyone E nthusiasm – Find a Sense of Purpose in Work

Nice To Haves

Customer-facing experience a plus

Responsibilities

Provide application, test, and quality support for key customers in the SF Bay Area for Coherent’s optical communications products, primarily optical transceivers/transponders/active optical cables for fiber optic networking.
Support customer qualifications of Coherent products. Emphasis on handling issues associated with meeting customer performance and reliability requirements. Technical support and troubleshooting may be either a pre-sales or post-sales activity. Hands-on modification of optical transceiver-based products will be required.
Engage in discussion with customers and respond to direct technical inquiries
Drive customer product test and reliability requirements through the internal Coherent organization
Write Application Notes and white papers relevant to product application and test and for sales and customer distribution
Prepare and deliver product application presentations to customers and internal organization as appropriate
Analyze customer specifications and establish gap analyses
Provide customer system design feedback to both marketing and engineering
Provide occasional technical and customer support at trade shows as needed
Work as a team member with other FAEs worldwide
Some domestic and international travel may be required