MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES: The overall operational responsibility for the routine business and clinical functions through administrative and clinical staff including front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices and multisite span of control. Supervises staff and oversees the management of all administrative and clinic activities and staff. Resolves any medical-administrative problems in collaboration with the Medical Site Directors and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful practice atmosphere. Responsible for implementing the practice's mission and SHMG’s strategic vision in a collaborative leadership style. Provides leadership in developing, planning, and implementing the practice's business plans to the physicians at the direction of SHMG Leadership. Facilitates collaborative problem solving and communication with the physicians regarding practice performance and physician productivity. Recommends, develops, implements improvements for the practice. Informs physicians and Director of Operations about current trends, problems and medical activities. Oversight and adherence to clinic operating policies and procedures in collaboration with the Clinical Services Department. Oversees efforts for recruitment, development, and performance evaluation of employees in collaboration with Human Resources and the Director of Operations. Oversees the business and financial affairs of the practice in collaboration with the Revenue Cycle and Finance Departments. Enhances operational effectiveness and revenue optimization emphasizing cost containment without jeopardizing important innovation or quality of care. Champion for the implementation and maintenance of Patient Centered Medical Home and Planetree. Maintains compliance with all applicable laws and regulations. QUALIFICATIONS/REQUIREMENTS: Bachelor’s degree required in business or healthcare; master’s preferred. Clinical experience preferred 5 plus years managing a medical practice with exceptional leadership and organizational/business management skills required. Strong human resources and supervisory experience with 25+ employees. Effective communication skills, both verbal and written English proficiency required Excellent presentation and interpersonal skills. Demonstrated success in program implementation, operations, and fiscal management. Excellent knowledge of information technology and its application to the health care environment. Electronic medical records experience is strongly preferred.
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Job Type
Full-time
Career Level
Manager