Practice & Site Administrator

Stamford Health•Stamford, CT

About The Position

Description MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES: The overall operational responsibility for the routine business and clinical functions through administrative and clinical staff including front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices and site. Supervises staff and oversees the management of all administrative and clinic activities and staff. Resolves any medical-administrative problems in collaboration with the Medical Site Directors and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful practice atmosphere. Responsible for implementing the practice's mission and the organizations strategic vision in a collaborative leadership style. Provides leadership in developing, planning, and implementing the practice's business plans to the physicians at the direction of Leadership. Facilitates collaborative problem solving and communication with the physicians regarding practice performance and physician productivity. Recommends, develops, implements improvements for the practice. Informs physicians and Director of Operations about current trends, problems, and medical activities. Oversight and adherence to clinic operating policies and procedures in collaboration with the Clinical Services Department. Oversees efforts for recruitment, development, and performance evaluation of employees in collaboration with Human Resources and the Director of Operations. Oversees the business and financial affairs of the practice in collaboration with the Revenue Cycle and Finance Departments. Enhances operational effectiveness and revenue optimization emphasizing cost containment without jeopardizing important innovation or quality of care. Champion for the implementation and maintenance of Patient Centered Medical Home (here applicable) and Planetree. Maintains compliance with all applicable laws and regulations. QUALIFICATIONS/REQUIREMENTS: Bachelor’s degree required in business or healthcare OR 10 years of management experiencing with 5 of those years managing a healthcare practice. Strong human resources and supervisory experience with 25+ employees. 5 plus years managing a medical practice with exceptional leadership and organizational/business management skills preferred. Certification in project management, leadership management, organizational leadership, business strategy, leadership & ethics, lean six sigma, medical practice management preferred. Effective communication skills, both verbal and written English proficiency required Excellent presentation and interpersonal skills. Demonstrated success in program implementation, operations, and fiscal management. Excellent knowledge of information technology and its application to the health care environment. Electronic medical records experience is strongly preferred.

Requirements

Bachelor’s degree required in business or healthcare OR 10 years of management experiencing with 5 of those years managing a healthcare practice.
Strong human resources and supervisory experience with 25+ employees.
Effective communication skills, both verbal and written English proficiency required
Excellent presentation and interpersonal skills.
Demonstrated success in program implementation, operations, and fiscal management.
Excellent knowledge of information technology and its application to the health care environment.

Nice To Haves

5 plus years managing a medical practice with exceptional leadership and organizational/business management skills preferred.
Certification in project management, leadership management, organizational leadership, business strategy, leadership & ethics, lean six sigma, medical practice management preferred.
Electronic medical records experience is strongly preferred.

Responsibilities

The overall operational responsibility for the routine business and clinical functions through administrative and clinical staff including front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices and site.
Supervises staff and oversees the management of all administrative and clinic activities and staff.
Resolves any medical-administrative problems in collaboration with the Medical Site Directors and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful practice atmosphere.
Responsible for implementing the practice's mission and the organizations strategic vision in a collaborative leadership style.
Provides leadership in developing, planning, and implementing the practice's business plans to the physicians at the direction of Leadership.
Facilitates collaborative problem solving and communication with the physicians regarding practice performance and physician productivity.
Recommends, develops, implements improvements for the practice.
Informs physicians and Director of Operations about current trends, problems, and medical activities.
Oversight and adherence to clinic operating policies and procedures in collaboration with the Clinical Services Department.
Oversees efforts for recruitment, development, and performance evaluation of employees in collaboration with Human Resources and the Director of Operations.
Oversees the business and financial affairs of the practice in collaboration with the Revenue Cycle and Finance Departments.
Enhances operational effectiveness and revenue optimization emphasizing cost containment without jeopardizing important innovation or quality of care.
Champion for the implementation and maintenance of Patient Centered Medical Home (here applicable) and Planetree.
Maintains compliance with all applicable laws and regulations.