Sr. Operations Support Specialist

NOV • Midland, TX

4d

About The Position

Description Inbound & Outbound Job Processing Create XD inbound jobs for VSD, Cable, and DH equipment. Prepare inbound and outbound test packets to support shop workflows. Complete inbound test documentation and ensure all steps are properly recorded. Communicate inbound test goals and status to the shop team. Create VSD outbound jobs with accurate data entry and documentation. Documentation, Tracking & File Management Create, save, and maintain move sheets for equipment tracking. Retrieve, upload, and manage signed shippers within internal systems. Attach and maintain all required files within XD for compliance and job traceability. Track RTT, coating activity, and cycle counts (wire, shot, coating) and report results to Inventory. Communication & Coordination Communicate inbound test status and requirements to Account Managers. Conduct follow-ups for equipment designation (2nd and final requests). Provide testing status updates to the Shop Manager and Shop Supervisor. Support weekly and monthly reporting of Operations, DH, and VSD KPIs. Asset & Inventory Support Identify scrap assets for potential resale and coordinate resale activities. Manage resale rack inventory and organization. Assist in development and implementation of rental asset management procedures. Team Support & Leadership Help motivate and support the Operations Support team. Create and manage Operations Support Specialists’ schedules. Participate in continuous improvement efforts and support development of new processes. Maintenance & Operational Development Develop and maintain schedules for: Pump calibration Monthly and quarterly Coat Shop maintenance Wash Pit pump maintenance Support special projects as assigned by Operations leadership.

Responsibilities

• Create XD inbound jobs for VSD, Cable, and DH equipment.
• Prepare inbound and outbound test packets to support shop workflows.
• Complete inbound test documentation and ensure all steps are properly recorded.
• Communicate inbound test goals and status to the shop team.
• Create VSD outbound jobs with accurate data entry and documentation.
• Create, save, and maintain move sheets for equipment tracking.
• Retrieve, upload, and manage signed shippers within internal systems.
• Attach and maintain all required files within XD for compliance and job traceability.
• Track RTT, coating activity, and cycle counts (wire, shot, coating) and report results to Inventory.
• Communicate inbound test status and requirements to Account Managers.
• Conduct follow-ups for equipment designation (2nd and final requests).
• Provide testing status updates to the Shop Manager and Shop Supervisor.
• Support weekly and monthly reporting of Operations, DH, and VSD KPIs.
• Identify scrap assets for potential resale and coordinate resale activities.
• Manage resale rack inventory and organization.
• Assist in development and implementation of rental asset management procedures.
• Help motivate and support the Operations Support team.
• Create and manage Operations Support Specialists’ schedules.
• Participate in continuous improvement efforts and support development of new processes.
• Develop and maintain schedules for: Pump calibration Monthly and quarterly Coat Shop maintenance Wash Pit pump maintenance
• Support special projects as assigned by Operations leadership.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees