Sr Operations Support Spec DOT

NiSource • Staunton, VA

7h

About The Position

This role leads efforts to provide technical and leadership support to Operation Centers, requiring strong interpersonal skills, problem-solving abilities, evaluation, and business case development and implementation. The specialist will assist with mentoring local leadership and collaborate with key stakeholders to facilitate strategic operation activities such as long-term sourcing, annual Work Force Transition Plans, Work Plans, and Operating Budgets. Close partnership with key internal and external partners is essential to ensure effective communication and implementation of safety initiatives. NiSource is a large employer serving nearly four million customers across the Midwest and Mid-Atlantic, committed to energizing homes and businesses. The company fosters an inclusive and innovative environment, offering opportunities for growth and valuing diverse backgrounds and experiences.

Requirements

• Experience utilizing operations support systems, including WMS and DIS (or equivalent) 4-6 years.
• Five years’ experience in natural gas distribution field operations.
• Experienced in data gathering & analysis.
• Experience with PC based systems, including Word and Excel, to create memos and spreadsheets containing basic mathematical formulas.
• Working knowledge of plant/service operations policies and procedures, and applicable federal, state and local codes/regulations.
• Demonstrated effective written and oral communication skills that result in clear, concise, and positive communications.
• Strong problem solving and decision-making skills.
• Demonstrated skill in independently organizing, scheduling and planning work.
• Demonstrated success with initiating action.
• Demonstrated facilitation skills.

Nice To Haves

• Experienced with the effective delivery of training & evaluation programs.
• Supervisory experience or demonstrated leadership skills.
• Experience in leading project management teams.

Responsibilities

• Lead process improvement projects/teams focusing on Work Execution, Employee Engagement, Development and Performance Management, and Continuous Improvement and Standardization as needed.
• Deliver subject matter expertise in collaboration with operations management to implement initiatives that achieve strategic objectives.
• Ensure coordination of field operations compliance programs, including monitoring and evaluating for compliance with Policies/Procedures and federal/state regulations.
• Analyze, recommend and implement solutions as needed to address operational problems.
• Evaluate operations to ensure compliance to State/Federal regulations and Policy/Procedure, including enforcement of Company safety procedures.
• Foster internal customer satisfaction.
• Team with leaders throughout the organization to help identify/assist in development of common training initiatives.
• Lead, participate and ensure compliance in the design and rollout of new operations technologies, processes, and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees