Sr. Operations Manager- Transportation (Supply Chain/Logistics)

Penske•Clyde, OH

About The Position

Provide tactical direction and leadership to staff to ensure customer requirements are met while meeting our Penske goals and objectives. Maintain a professional approach while supporting the solution enabling achievement of all contractual obligations. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. This position may be specific to one customer or group of customers with similar needs. Flexibility required around the peak season, holiday, short staffed, and business needs.

Responsibilities

Ensure that all supervisors understand how their work relates to the customers' business objectives
Interview and hire all associates up to supervisor level
Conduct exit interviews as needed
Build engagement by expressing pride in the group where the goals are met and recognize and reward associates for their achievements
Develop direct reports through training and succession planning.
Interact daily with our local customer to ensure we understand existing and emerging customer needs
Utilize team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, trailer loading, inventory accuracy and warehouse operations
Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
Develop and execute annual financial and operating plan
Manage the operation with integrity to meet or exceed the Business Plan targets
Identifies issues with the operating metrics and P&L and responds accordingly
Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
Monitor and improve accident frequency
Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place
Proactively identify and correct unsafe conditions, work processes, and behaviors
Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Execute a process to track and record value delivered to the customer
Identify and seize profitable business opportunities
Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
Monitor and improve fleet/equipment utilization and fuel efficiency
Contribute to equipment specification at time of start-up and renewal
Build a strong working relationship with local PTL district and other equipment vendors.
Other projects and tasks as assigned by supervisor