About The Position

Provide tactical direction and leadership to staff to ensure customer requirements are met while meeting our Penske goals and objectives. Maintain a professional approach while supporting the solution enabling achievement of all contractual obligations. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. This position may be specific to one customer or group of customers with similar needs.

Responsibilities

  • Ensure that all supervisors understand how their work relates to the customers' business objectives
  • Interview and hire all associates up to supervisor level.
  • Conduct exit interviews as needed
  • Build engagement by expressing pride in the group where the goals are met and recognize and reward associates for their achievements
  • Develop direct reports through training and succession planning.
  • Interact daily with our local customer to ensure we understand existing and emerging customer needs
  • Utilize team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, trailer loading, inventory accuracy and warehouse operations
  • Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
  • Develop and execute annual financial and operating plan
  • Manage the operation with integrity to meet or exceed the Business Plan targets
  • Identifies issues with the operating metrics and P&L and responds accordingly
  • Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
  • Monitor and improve accident frequency
  • Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place
  • Proactively identify and correct unsafe conditions, work processes, and behaviors
  • Ensure compliance with all applicable regulatory agencies and company policies and procedures.
  • Execute a process to track and record value delivered to the customer
  • Identify and seize profitable business opportunities
  • Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
  • Monitor and improve fleet/equipment utilization and fuel efficiency
  • Contribute to equipment specification at time of start-up and renewal
  • Build a strong working relationship with local PTL district and other equipment vendors.
  • Other projects and tasks as assigned by supervisor

Benefits

  • Our excellent benefits plan keeps associates and their families happy, healthy and secure.
  • To learn more visit https://penske.jobs/benefits/
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