Sr Operations Coordinator
About The Position
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Senior Operations Coordinator supports day-to-day site operations by coordinating operational activities, communications, readiness efforts, and administrative execution across facilities and workplace support services. This role is designed for an experienced coordinator who can work independently, manage competing priorities, and drive follow-through across multiple workstreams. This position reports to the Assistant Facilities Manager and partners closely with the broader site team to ensure consistent service delivery and operational discipline.
Requirements
- 3–5 years of experience in operations coordination, facilities support, workplace services, or a related role.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Excellent verbal and written communication skills.
- High attention to detail and reliable follow-through.
- Proficiency with Microsoft Office applications.
Nice To Haves
- Bachelor’s degree or equivalent experience.
- Experience supporting facilities or workplace operations in a corporate environment.
- Familiarity with CMMS or facilities management systems.
Responsibilities
- Coordinate daily operations and service activities - Track service requests, site tasks, and operational priorities to ensure timely execution under Assistant Facilities Manager direction
- Manage operational communications - Draft, distribute, and maintain accurate site notices, updates, and communications to appropriate audiences
- Maintain data and administrative support - Collect operational data, track expenses, maintain work order records, and prepare reports for site leadership
- Serve as stakeholder liaison - Act as point of contact for employees and service providers on operational questions, requests, and coordination needs
- Coordinate vendor management - Schedule vendor access, track follow-up activities, and support service execution across providers
- Support project initiatives - Coordinate logistics, timelines, documentation, and track action items for site-level projects and initiatives
- Identify and escalate issues - Monitor for risks, service gaps, or operational concerns and elevate to management with clear context and recommendations
Benefits
- JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
- Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
