Sr. Network Administrator

Homes for Our Troops • Taunton, MA

3d • Hybrid

About The Position

We are seeking an experienced Sr. Network Administrator to join our IT team. In this role, you will be responsible for installing, configuring, operating, and maintaining system hardware, software, and related infrastructure. You will ensure all systems comply with industry best practices and organizational standards while driving continuous improvements in infrastructure and collaborate closely with IT Sr. Manager to develop and maintain HFOT's cybersecurity program. This includes mitigating threats such as malware, phishing, and DDoS attacks, in alignment with the NIST Cybersecurity Framework (CSF) 2.0.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel.

Responsibilities

• Install and configure new software, perform application upgrades, and troubleshoot hardware and software issues.
• Provide support for server operating systems, virtualization platforms, backups, antivirus solutions, and end-user computing environments.
• Manage and support cloud services and Microsoft technologies, including Active Directory, Group Policy, DHCP, DNS, DFS, ADSI, and Exchange Server. Configure network infrastructure devices such as routers, firewalls, switches, servers, load balancers, intrusion detection systems, domain name systems, and storage area networks.
• Ensure the integrity and security of all servers, systems, and network infrastructure, including firewalls, NAS drives, and backup solutions.
• Develop and maintain functional and technical documentation for systems and networks, including policies, procedures, and operating instructions, in compliance with the NIST framework CSF 2.0. Ensure all system changes follow established change management processes.
• Perform system analysis and development to maintain compatibility with evolving technologies.
• Assist in creating and delivering training for applications and systems to HFOT staff and IT team members.
• Research and recommend innovative and automated approaches to system administration tasks, leveraging HFOT resources where possible.
• Monitor systems daily using appropriate tools and respond promptly to security alerts and threats.
• Apply operating system and firmware patches and upgrades to servers, systems, and user hardware in a timely manner.
• Collaborate with third-party technology vendors and internal subject matter experts to research bids, select vendors, define terms and timelines, and monitor vendor performance.
• Provide end-user support, including desktop installation, maintenance, and repair.
• Oversee asset inventory and generate reports as required.
• Maintain strict confidentiality of sensitive information.
• Provide end-user support, including desktop installation and repair.
• Manage IT tickets and resolve issues using Freshworks.
• Conduct system audits, security assessments, and employee security training.
• Perform security assessments across departments to identify and remediate vulnerabilities.
• Evaluate the effectiveness of organizational security measures and recommend improvements.
• Conduct employee security training sessions and develop documentation to support incident response during data breaches.
• Manage IT assets and vendor relationships.
• Perform other duties as assigned.

Benefits

• Medical and Dental Plans
• a 401k Plan with an employer match
• Paid Holidays
• Vacation/Sick Time
• Life Insurance
• Disability Insurance
• Company Apparel
• HFOT contributes up to 80% of Full Time employees’ Medical and Dental premium costs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees