Sr. Mgr, Strategy & Business Operations

eBay • Austin, TX

1d

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Join eBay and make an impact by driving detailed execution and innovation in our Financial Services portfolio! This is an outstanding opportunity to lead a core growth engine. It includes payments, lending, insurance, and new financial products, all built to improve the buyer and seller experience in a fast-paced, highly-regulated environment. We need a high-reaching Sr. Manager, Financial Services Strategy & Operations based in San Jose. This role plays a key part in growing our financial products, uncovering revenue opportunities, ensuring operational resilience, promoting innovation, leading planning, providing sophisticated reporting, and partnering with teams across the global Financial Services business.

Requirements

• 10+ years of related experience. This includes 4+ years at a premier management consulting firm, investment bank, or in a strategy or planning role at a major FinTech, e-Commerce, or Retail company.
• Industry experience in Financial Services, e-commerce, Payments, or retail is highly preferred.
• BA/BS or equivalent experience required; MBA or similar graduate degree preferred.
• Proven business insight and strategic relationship management skills are a plus.

Responsibilities

• Serve as the strategic inspiring leader to the Global Financial Services leadership team and act as a close, trusted advisor to the Financial Services General Manager (GM).
• Conduct deep dives on high-priority strategic topics, focusing on revenue generation, market opportunity analysis, and risk mitigation.
• Aggregate and analyze performance data from various Financial Products to build a unified, executive-ready view of the portfolio's health.
• Develop and own executive-ready presentations on strategy and operational updates, including performance against regulatory benchmarks.
• Ensure operational consistency, process rigor, and alignment across the global portfolio for compliance and scalability.
• Track and report portfolio health through Monthly Business Reviews (MBRs) and Weekly Business Reviews (WBRs) to eBay global leadership teams.
• Partner closely with central Strategy & Business Operations and Product Leads to manage interdependencies across the FinTech ecosystem, driving resolution of blocking issues and prioritization as needed.
• Collaborate with cross-functional partners, including Legal and Compliance, to ensure alignment with eBay teams and global regulatory initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees