Sr Mgr, Sales Operations

Keurig Dr Pepper•Jacksonville, FL

35d

About The Position

Sr Mgr, Sales Operations - Jacksonville, FL A successful candidate is results-oriented, strategic thinker, able to develop and deliver their agenda. This leader must have a diverse background in Operations, Warehouse Management, Logistics and Supply Chain and have excellent relationship management skills with a proven track record of results in Operational Excellence. Broad understanding of the various Direct-Store-Delivery routes to market and/or a Supply Chain environment is critical to support the development of the KDP portfolio of brands with a laser-like focus on growth of our brands, business, and our people. This Operations Leader drives strategic analysis, execution, and organizational development to achieve financial and non-financial goals in addition to creating a lean mindset throughout the assigned region to improve safety, productivity and performance through standardization and process discipline. This leader must excel in strategic planning and execution on a multi-site level while achieving Territory goals as well as broader KDP priorities. This individual sets direction for the team and creates proactive solutions to achieve these goals. This role will lead the creation and delivery of the Territory's long-term agenda and short-term activity plan while minimizing costs through an effective operating strategy. This individual consistently demonstrates KDP values and competencies, builds a high-trust and high-performing culture. Critical also to the success of this role is the partnership they must create with the broader organization. This role will work closely and cross-functionally with the Sales leadership team. The ability to influence senior leaders and cross-functional partners, such as Sales, Supply Chain, Finance, Marketing, and HR, is critical as this role will be driving both strategic and executional direction for the Territory while being mindful of KDP wide enterprise priorities and goals.

Requirements

8+ years of leadership experience in positions of increasing responsibility
Successful experience in working in Warehouse, Distribution, Supply Chain and/or Delivery Operations
Consumer Packaged Goods (CPG), SUPPLY CHAIN, Retail and Distribution experience a plus
Strong understanding of Department of Transportation (DOT), Federal, State and Environmental Health & Safety (EHS) and OSHA compliance environment
Data Analytics & Strategic Insights
Leverages data, has a deep understanding of the customer/consumer and good judgment to develop a clear and coherent data driven strategy and insights
Leverage relevant external insights (industry, competitors, category, brand, channel, consumer, and account) to develop a strategic agenda that drives focus and results behind the KDP portfolio strategy
Project Management - executing a project from start to finish ability to communicate long-term vision and shorter-term opportunities through clear & simple messages
Judgment - Ability to proactively identify business opportunities and deliver innovative solutions to address business needs. Strong analytical rigor that drives results-orientation
Influence - ability to leverage internal and external relationships to drive strategic agenda, alignment, and capabilities development for team.
Ability to travel up to within territory with occasional travel outside of territory

Responsibilities

Lead and manage diverse working teams including talent selection, leadership development, career coaching, and supervision of multiple departments/buildings.
Develop team to solve day-to-day operational issues to reach short- and long-term performance goals while fostering a working environment of urgency, integrity and trust.
Administer company policies, practices, and adherence to standard operating procedures, which includes enforcing and maintaining safety, food safety and environmental policies and procedures.
Effectively utilize data to manage through various situations and display high emotional maturity when analyzing people impacts.
Engage and collaborate with internal partners and functions to meet customer demands and provide high quality customer service.
Regularly flex between hands on tactical and strategic work as necessary.
Effectively manage difficult situations and assess the best solutions when impacting people, customers, and cost.
Apply change management experience while also explaining change effectively to frontline associates.
Collaborate effectively with Sales, Supply Chain, Transformation, HR, Safety and Finance to ensure your delivery of goals.