Sr Mgr RCM

ATI Physical TherapyDowners Grove, IL
57dRemote

About The Position

The Senior Manager of Revenue Cycle Management will play a pivotal role in ensuring the financial health of our organization by overseeing one of the four primary functional areas within the Revenue Cycle Management department. This role requires a highly analytical and strategic thinker who can lead the development and execution of revenue cycle strategies for their designated functional area, which consists of at least three RCM service lines. In addition, the Senior Manager will manage a team of in-house ATI employees and oversee the performance of a large offshore vendor team, comprising over 100 team members.

Requirements

  • Minimum of 7 years of experience in revenue cycle management, with at least 2 years in a managerial or leadership role
  • In-depth knowledge of healthcare revenue cycle processes, including financial clearance, billing, collections, and accounts receivable.
  • Proven experience managing both in-house and offshore team members.
  • Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
  • Excellent communication and interpersonal skills.
  • Understanding of healthcare compliance regulations, including HIPAA.
  • Proficiency with revenue cycle management software.
  • Excellent in Microsoft Office applications, capable of creating detailed analyses using pivot tables and other formulas/features within Excel.
  • High School Diploma, GED, or suitable equivalent
  • Some Post High School Education, or suitable equivalent

Nice To Haves

  • Bachelor’s degree in Healthcare Administration, Business, Finance, or related field
  • Physical Therapy or other professional billing experience
  • RCM Technology vendor experience
  • Relevant industry certifications (e.g., HFMA, AAPC)

Responsibilities

  • Develop and execute the strategic direction for the designated functional area, aligning it with the overall goals of the organization and the Revenue Cycle Management department.
  • Lead, mentor, and motivate a team of ATI employees to ensure optimal performance, productivity, and professional growth
  • Establish, monitor, and act on operational KPIs to enhance the efficiency and effectiveness of revenue cycle operations utilizing data-driven insights, with a deep understanding of their direct impact on ATI's Revenue Recognition model.
  • Own the vendor relationship for their functional area, ensuring that they meet SLA performance metrics, adhere to policies/procedures, productivity & quality of day-to-day operations
  • Ensure all revenue cycle activities adhere to legal and regulatory compliance requirements (e.g., SOX compliance, Government & Commercial Payor guidelines, and internal ATI policies).
  • Collaborate with other departments, such as Clinical Operations, IT, HR, and Finance, to streamline processes and improve revenue cycle outcomes.
  • Generate regular reports for senior leadership, highlighting the performance and progress of the designated functional area.
  • Coordinates with the Rev Cycle Optimization team on technology or process optimization projects
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