Sr Mgr, Project Mgmt

our team • Overland Park, KS

1d • Hybrid

About The Position

In this role, you will lead the Strategic Account Project Management organization to ensure complex customer projects are executed successfully, on time, and with strong margin and quality performance. You will develop and coach a high-performing team, drive cross-functional alignment to resolve risks and execution issues, and strengthen customer satisfaction across Strategic Accounts. You will also represent project performance and improvement plans with senior customer stakeholders and internal leadership, positioning the function for continued growth.

Requirements

• Proven experience leading and developing teams, including hiring, onboarding, performance reviews, coaching, and career development planning
• Strong execution leadership with the ability to drive accountability, collaboration, and continuous improvement across the team
• Ability to manage complex, high-value projects and escalations while protecting margin, quality, and delivery commitments
• Strong analytical and problem-solving skills, with the ability to identify risks, resolve issues, and implement corrective actions
• Excellent communication skills and ability to influence cross-functional teams and executive stakeholders
• Ability to develop, implement, and sustain standard work, operating procedures, and escalation protocols
• Proficiency in Microsoft Excel, Access, Word, and PowerPoint
• Bachelor’s degree in engineering or equivalent
• 7-10 years of experience in project management and/or customer support function
• Previous managerial experience
• Manufacturing industry experience preferred

Nice To Haves

• Experience managing strategic or high-value customer accounts and participating in Quarterly Business Reviews
• Demonstrated ability to review and influence revenue and margin forecasts, performance dashboards, and key execution metrics
• Experience driving process improvements using lessons learned, voice-of-customer (VOC), and quality initiatives
• Familiarity with SAP, QTC, and/or other ERP, CRMand order management systems
• Manufacturing, engineered-to-order, or industrial operations experience preferred
• Experience managing service and/or construction projects is a plus
• Experience managing vendor performance to contractual, quality, and delivery commitments

Responsibilities

• Lead and develop a team of Project Managers, ensuring alignment to strategic priorities and consistent execution excellence
• Own key leadership responsibilities, including hiring, performance management, coaching, and career development
• Establish and maintain execution standards, operating procedures, and escalation protocols to improve speed, quality, and reliability
• Oversee project performance across strategic and high-value accounts, ensuring margin protection, quality compliance, and on-time delivery
• Partner cross-functionally with Sales, Operations, Engineering, Manufacturing, Logistics, Finance, Quality and Warranty to resolve issues, manage risk and optimize execution
• Review project health metrics, dashboards, and forecasting inputs to identify trends, anticipate challenges, and drive corrective actions
• Serve as the senior escalation point for complex customer issues, order holds, and execution challenges
• Engage directly with senior customer stakeholders and participate in Quarterly Business Reviews, presenting performance, risks, and improvement plans
• Drive continuous improvement initiatives leveraging lessons learned, voice-of-customer feedback, and performance outcomes
• Contribute to strategic commercial initiatives and cross-functional projects
• Approve expense reports, travel plans, and budget allocations for the PM team.

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level