Sr. Market Application Specialist

Waters Corporation•San Diego, CA

1d•Remote

About The Position

Waters Corporation is seeking a Field Application Scientist to join its Commercial team, covering an assigned territory. This role, reporting to the Market Application Specialist Senior Manager, will support sales, sales development, and customer success for Wyatt Light Scattering and Aura instrumentation. The company, Waters Corporation (NYSE:WAT), is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, their innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. They collaborate with customers worldwide to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, their passionate team of approximately 16,000 colleagues turns scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to their core values, benefiting employees, products, customers, and the community. Waters complies with all applicable federal, state, and local laws and is proud to be an equal opportunity workplace and an affirmative action employer, basing all hiring decisions solely on qualifications, merit, and business needs.

Requirements

PhD in Chemistry, Biochemistry or equivalent
Master’s or bachelor’s degree with 5+ years of relevant work experience
Five (5) years of hands-on experience with HPLC and Light Scattering instruments
Knowledge of polymer and protein techniques
Strong communication and social skills
Basic digital literacy
Driving record in good standing
Excellent written and verbal communication skills
Excellent familiarity with basic lab techniques, instrumentation, and software
Excellent organization, motivation, attention to detail, and communication skills

Responsibilities

Proactively ensure assigned accounts/territory develops new sales opportunities collaborating with the local sales team through the provision of onsite seminars, technical consulting, and application feasibility test (demonstrations).
Manage early-stage opportunities until they reach a technical close.
Master technical application support during the sales process including post sales visits including training, customer success initiatives, advanced troubleshooting, and data analysis.
Post sale support of existing customers on an ongoing basis with high level product training and application support to drive repeat sales.
Develop strong application knowledge and depth to serve as a recognized authority for process optimization and development in the biopharmaceutical, specialty chemical, and academic markets.
Build and present technical papers about key applications at industry seminars, conferences, and symposiums.
Identify and develop application solutions that provide high value to biopharmaceutical and gene therapy markets.
Advise the transfer of knowledge and data from application feasibility studies, industrial and academic applications and technical journals and publications to product management for development.
Based in a home office and interact daily with customers via email, phone and on-site visits.
Executing programs following the annual business plan to develop business and achieve the target sales growth.
Maintain and continue to develop an outstanding knowledge of our products, their applications, and our competitors’ offerings.
Supervise driven activity and industry trends, further competitive solutions to meet sales goals.
Timely submit weekly reports, monthly highlights, marketing intelligence, and other related reports for defined territory to supervisor.
Continually work with your Senior Manager to maintain accurate and current records of proposals, opportunities, accounts, contacts, and actions through salesforce within defined territory.
Sell new products by establishing key customers relationships and understanding customer application needs.