About The Position

Create comprehensive end-to-end process maps. Identify and resolve complex problems within business processes to drive global improvements. Develop detailed business requirements. Manage and oversee user acceptance testing. Act as a subject matter expert to guide teams in process improvement initiatives. Establish and implement best practices for the function. Collaborate with cross-functional teams to streamline workflows and enhance operational effectiveness. Develop and track key performance metrics. Document and standardize processes. Pipeline Management & Sales Operations Own end-to-end management of the Win Checkout sales pipeline, ensuring accurate forecasting and deal progression tracking Develop and maintain comprehensive pipeline reporting and analytics to provide visibility into sales performance and trends Create standardized processes for deal evaluation, approval workflows, and stage-gate progression Monitor deal velocity and identify bottlenecks that could impact revenue targets Serve as the central point of coordination between Sales, Product, Engineering, Legal, Finance, and other key teams Facilitate regular cross-functional meetings and ensure clear communication of priorities, timelines, and dependencies Develop senior stakeholder reporting and create materials for driving weekly steering committee meetings Drive accountability across teams by establishing clear ownership, deliverables, and deadlines Escalate blockers and resource constraints to leadership with proposed solutions Develop frameworks for deal prioritization based on strategic value, implementation complexity, and resource requirements - translate into pipeline Ensure all stakeholders have access to accurate, timely information needed for decision-making

Requirements

  • Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
  • Exceptional organizational skills with ability to manage multiple complex projects simultaneously
  • Strong analytical mindset with proven ability to challenge assumptions and validate business cases
  • Outstanding communication skills, both written and verbal, with experience presenting to C-level executives
  • Demonstrated ability to influence and drive results in matrix organizations without direct authority
  • Self-directed with strong sense of ownership and accountability for outcomes
  • Bachelor's degree or equivalent
  • 2-5 years of experience in operations or strategic initiatives a leading consulting firm or within technology companies
  • Proven track record managing complex, multi-stakeholder initiatives with revenue impact
  • Experience working directly with cross-functional teams
  • Advanced proficiency in data analysis tools (Excel, SQL, Tableau, or similar)
  • Strong financial modeling capabilities with experience in deal evaluation and ROI analysis
  • Familiarity with CRM systems (Salesforce preferred) and sales pipeline management tools
  • Experience with project management methodologies and tools

Nice To Haves

  • Previous experience in fintech or e-commerce preferred

Responsibilities

  • Create comprehensive end-to-end process maps.
  • Identify and resolve complex problems within business processes to drive global improvements.
  • Develop detailed business requirements.
  • Manage and oversee user acceptance testing.
  • Act as a subject matter expert to guide teams in process improvement initiatives.
  • Establish and implement best practices for the function.
  • Collaborate with cross-functional teams to streamline workflows and enhance operational effectiveness.
  • Develop and track key performance metrics.
  • Document and standardize processes.
  • Own end-to-end management of the Win Checkout sales pipeline, ensuring accurate forecasting and deal progression tracking
  • Develop and maintain comprehensive pipeline reporting and analytics to provide visibility into sales performance and trends
  • Create standardized processes for deal evaluation, approval workflows, and stage-gate progression
  • Monitor deal velocity and identify bottlenecks that could impact revenue targets
  • Serve as the central point of coordination between Sales, Product, Engineering, Legal, Finance, and other key teams
  • Facilitate regular cross-functional meetings and ensure clear communication of priorities, timelines, and dependencies
  • Develop senior stakeholder reporting and create materials for driving weekly steering committee meetings
  • Drive accountability across teams by establishing clear ownership, deliverables, and deadlines
  • Escalate blockers and resource constraints to leadership with proposed solutions
  • Develop frameworks for deal prioritization based on strategic value, implementation complexity, and resource requirements - translate into pipeline
  • Ensure all stakeholders have access to accurate, timely information needed for decision-making
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