Sr Manager

ABM US•San Diego, CA

5h•$75,000 - $85,000

About The Position

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM ABM Team Member Benefits | Staff & Management Pay: $75,000 - $85,000/annually The pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Key Responsibilities Strategic & Business Leadership Develop, implement, and execute strategic business plans aligned with corporate objectives. Identify and pursue business expansion opportunities through customer relationships, industry events, and market awareness. Report on divisional performance, risks, and action plans to senior leadership. Operational Oversight Oversee daily sanitation operations across multiple facilities through Area Managers. Ensure performance standards are met for service quality, efficiency, and customer satisfaction. Drive continuous improvement through optimized systems, processes, and corrective action plans. Financial Management Own divisional budgeting, forecasting, and financial planning. Approve and monitor labor, supplies, chemicals, billing, and expense overages. Ensure payroll accuracy and timeliness on a weekly basis. Implement cost-reduction strategies while maintaining service and compliance standards. People Leadership & Culture Lead, coach, and develop Area Managers and leadership teams. Foster a high-performance, People-First culture through coaching, training, and accountability. Conduct performance evaluations, provide feedback, and support professional development. Serve as the second escalation point for employee relations matters. Compliance, Safety & Food Safety Ensure full compliance with internal policies and external regulatory requirements including OSHA, USDA, EEOC, and customer standards. Partner with customers, regulatory agencies, and internal departments to enforce, document, and improve safety and food safety practices. Maintain immediate communication with Corporate regarding regulatory activity and corrective actions. Customer & Stakeholder Management Act as the primary escalation point for customers within the division. Develop and implement action plans for underperforming accounts or facilities. Strengthen long-term customer partnerships through communication, trust, and results. Cross‑Functional Collaboration Collaborate with Food Safety, Safety, HR, Accounting, IT, and Customer Service to ensure organizational alignment. Liaise with senior management to support unified company objectives and informed decision-making. Qualifications & Experience Required Minimum 18 months as an Area Manager or equivalent leadership experience. Valid Driver’s License. Preferred An associate or bachelor's degree in business, Management, or a related field is preferred. Proficiency in Microsoft Office Suite. Strong analytical, problem-solving, communication, and interpersonal skills. Work Environment This role requires regular travel between facilities and flexibility across work shifts. Facilities may include wet, hot, or cold environments, requiring the use of personal protective equipment (PPE). Work is a blend of field operations and office-based strategic planning, with some travel for meetings and site visits. Travel up to 80%. ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit www.abm.com

Requirements

Minimum 18 months as an Area Manager or equivalent leadership experience.
Valid Driver’s License.

Nice To Haves

An associate or bachelor's degree in business, Management, or a related field is preferred.
Proficiency in Microsoft Office Suite.
Strong analytical, problem-solving, communication, and interpersonal skills.

Responsibilities

Develop, implement, and execute strategic business plans aligned with corporate objectives.
Identify and pursue business expansion opportunities through customer relationships, industry events, and market awareness.
Report on divisional performance, risks, and action plans to senior leadership.
Oversee daily sanitation operations across multiple facilities through Area Managers.
Ensure performance standards are met for service quality, efficiency, and customer satisfaction.
Drive continuous improvement through optimized systems, processes, and corrective action plans.
Own divisional budgeting, forecasting, and financial planning.
Approve and monitor labor, supplies, chemicals, billing, and expense overages.
Ensure payroll accuracy and timeliness on a weekly basis.
Implement cost-reduction strategies while maintaining service and compliance standards.
Lead, coach, and develop Area Managers and leadership teams.
Foster a high-performance, People-First culture through coaching, training, and accountability.
Conduct performance evaluations, provide feedback, and support professional development.
Serve as the second escalation point for employee relations matters.
Ensure full compliance with internal policies and external regulatory requirements including OSHA, USDA, EEOC, and customer standards.
Partner with customers, regulatory agencies, and internal departments to enforce, document, and improve safety and food safety practices.
Maintain immediate communication with Corporate regarding regulatory activity and corrective actions.
Act as the primary escalation point for customers within the division.
Develop and implement action plans for underperforming accounts or facilities.
Strengthen long-term customer partnerships through communication, trust, and results.
Collaborate with Food Safety, Safety, HR, Accounting, IT, and Customer Service to ensure organizational alignment.
Liaise with senior management to support unified company objectives and informed decision-making.