Sr Manager, WHS Program Delivery & Analytics, WHS Central Programs

Amazon • Nashville, TN

10h

About The Position

Amazon’s Workplace Health & Safety (WHS) mission is to provide the tools,
resources, and environments that support safe, efficient, and healthy behaviors
and encourage employees to proactively manage their health and well-being. To
support this, Amazon is seeking an experienced and innovative people leader to
serve as our Senior Manager, Program Delivery & Analytics for WW WHS. In this
role, you will lead a team of program managers to build programs, tools, and
mechanisms that create a safe workplace and build a world-class safety culture
for Amazon.

This role will focus on leading large, strategic projects that span multiple
Amazon Business Units (BUs) and geographies, including network-wide projects
that benefit many types of operations. You will dive deep into Operations and
WHS processes and systems; identify risks through data and first-hand
experience; build programs and improve processes to eliminate risks; and
interface with senior leadership within the company providing swift metric-based
support.

This Senior Manager will report to the Director of WHS Central Programs and work
collaboratively across all Amazon BUs and geographies to provide innovative
solutions across our business. This position requires travel up to 25%, when
needed.

About the team
Our team is dedicated to engineering risk out of Amazon's fulfillment centers
through innovative program delivery. We work across multiple business units to
identify safety improvement opportunities and implement solutions that protect
our employees while maintaining operational excellence. The team's mission
focuses on developing and delivering programs that drive measurable safety
improvements across the network. Our collaborative approach brings together
expertise from various disciplines to create comprehensive safety solutions that
address both immediate concerns and long-term strategic goals.

Requirements

• Bachelor's degree
• 7+ years of team management experience
• 7+ years of program or project management experience
• 7+ years of cross functional project delivery experience

Nice To Haves

• MBA
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to drive improvements
• Experience managing, analyzing and communicating results to senior leadership

Responsibilities

• Lead a team of program managers to deliver large-scale, cross-functional safety programs that improve the safety of Amazon Associates across multiple business units and geographies
• Develop and implement early warning systems and mechanisms to identify at-risk projects and drive corrective actions
• Establish program management standards, processes, and best practices to improve delivery success rates across the WHS Central Programs organization
• Lead reviews of safety incident data to identify key incident drivers and quantify their contribution to overall incident rates
• Complete analytical reviews of peer companies using public records to create global benchmark analysis and identify improvement opportunities
• Own the tool, process, and methodology to determine safety entitlement for all planned projects, delivering continuous improvements to accuracy and efficiency
• Coordinate annual goal setting for WW WHS based on historic trends, incident driver analysis, and planned improvement projects
• Track and report on project contributions to RIR and SIR reduction goals
• Deliver improvements to the project management tools and data infrastructure used by WHS to improve delivery success and efficiency
• Design technology-enabled solutions for portfolio optimization
• Work cross-functionally with members from Operations, Amazon Fulfillment Technologies (AFT), Amazon Robotics (AR), Inbound Supply Chain, Launch, Capacity Planning, Finance, and other teams to deploy solutions at scale
• Build credibility with customers and stakeholders at various levels of the organization through data-driven insights and technical depth

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager