Sr. Manager, Technology Delivery & D2C Operations
About The Position
The Senior Technical Project Manager is responsible for leading complex, high-impact technical projects from initiation through delivery. This role requires a strong blend of technical expertise and project management skills to coordinate cross-functional teams, manage resources, mitigate risks, and ensure timely, on-budget delivery of software, infrastructure, or technology-driven initiatives. The Senior Technical Project Manager will collaborate closely with engineering, product, QA, operations, and business stakeholders to align project objectives with organizational goals.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Technology, or related field; Master's degree preferred.
- PMP, PgMP, PMI-ACP, or equivalent project management certification is highly desirable.
- Minimum of 7+ years of project management experience, with at least 3 years managing complex technical projects.
- Proven experience leading software development, infrastructure, or technology projects end-to-end.
- Strong understanding of software development lifecycle (SDLC), Agile methodologies (Scrum/Kanban), and project management tools (JIRA, MS Project, Asana, etc.).
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical, problem-solving, and organizational skills.
- Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.
Nice To Haves
- Experience with cloud platforms (AWS, Azure, GCP) and modern DevOps practices is a plus.
Responsibilities
- Develop detailed project plans, including scope, schedule, resources, and budget estimates for complex technical projects.
- Define project objectives, deliverables, milestones, and success criteria in collaboration with stakeholders.
- Lead project execution, ensuring adherence to timelines, quality standards, and budget constraints.
- Serve as the primary point of contact for all project-related communication across technical and non-technical stakeholders.
- Facilitate clear and consistent communication on project status, risks, issues, and changes.
- Manage expectations and negotiate priorities to align with business goals.
- Coordinate and lead cross-functional teams, including software engineers, architects, QA, DevOps, and product owners.
- Foster a collaborative and productive team environment, resolving conflicts and removing obstacles.
- Mentor junior project managers and team members to develop project management capabilities.
- Identify, assess, and proactively mitigate project risks and issues.
- Develop contingency plans and escalate critical issues as needed to senior leadership.
- Implement and enforce project management best practices, methodologies (Agile, Scrum, Waterfall), and governance standards.
- Conduct project post-mortems and apply lessons learned to improve future projects.
- Ensure compliance with organizational policies, security standards, and regulatory requirements.
- Manage project budgets, including forecasting, tracking, and reporting financial performance.
- Optimize resource allocation to meet project demands efficiently.
Benefits
- Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees
