Sr Manager, Technical Programs
About The Position
Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers. Plan and manage a portfolio of engineering operational programs. Provide technical guidance and support to program teams. Establish and maintain program management processes and standards. Monitor program progress and performance against objectives. Communicate program status and issues to senior leadership. Manage program budgets and resources. Foster a culture of continuous improvement and innovation. Evangelize, Communicate and Influence, by driving alignment on vision, roadmap, investment needs, risks and opportunities with large cross functional teams, leaders, including C-level executives Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams) Monitor health of program. Track program-level status, risks, issues and dependencies. Being comfortable in navigating with ambiguity and establishing an iterative roadmap and experimentation culture Defining the product and customer experience with high quality business requirements and user stories while managing scope of each product release and refining the technology architecture and scalability for the use case Helping the teams move forward swiftly with rigor, speed and transparency in decision-making. Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical
Requirements
- 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
- Experience with program management methodologies and tools within an engineering environment.
- Experience aligning and mobilizing all levels of the organization with your product vision, data centric thinking and customer/developer passion
- Being comfortable in navigating with ambiguity and establishing an iterative roadmap and experimentation culture
- Defining the product and customer experience with high quality business requirements and user stories while managing scope of each product release and refining the technology architecture and scalability for the use case
- Helping the teams move forward swiftly with rigor, speed and transparency in decision-making.
Responsibilities
- Plan and manage a portfolio of engineering operational programs.
- Provide technical guidance and support to program teams.
- Establish and maintain program management processes and standards.
- Monitor program progress and performance against objectives.
- Communicate program status and issues to senior leadership.
- Manage program budgets and resources.
- Foster a culture of continuous improvement and innovation.
- Evangelize, Communicate and Influence, by driving alignment on vision, roadmap, investment needs, risks and opportunities with large cross functional teams, leaders, including C-level executives
- Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams)
- Monitor health of program.
- Track program-level status, risks, issues and dependencies.
- Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
