Sr Manager, Technical Programs

PayPal•San Jose, CA

27d•Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Why This Role Matters You won't just be managing timelines-you'll be enabling bold bets, accelerating innovation, and connecting people to the value of PayPal in new and powerful ways. This is a rare opportunity to shape the future of a product that touches millions daily, and to lead programs with strategic and visible impact. At PayPal, we build products that empower millions to manage and move money with confidence. Our Consumer Experiences team is at the core of that mission-powering the PayPal app and website to deliver seamless, secure, and human-centered experiences. We're looking for a Senior Staff Technical Program Manager to drive complex, cross-functional initiatives that accelerate product delivery and platform evolution. This is a high-impact leadership role for someone who thrives at scale, operates with strategic intent, and earns trust through execution.

Requirements

8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Experience with program management methodologies and tools within an engineering environment.
8+ years of relevant experience in technical program management or engineering, including experience at scale in consumer-facing tech.
Experience driving large-scale, cross-functional programs involving mobile apps, websites, backend systems, and APIs.
Strong technical fluency-you can navigate architecture conversations and partner credibly with engineers.
Deep understanding of Agile delivery practices and program governance at enterprise scale.
Exceptional communication, influence, and problem-solving skills across all levels of the org.
Executive presence and ability to frame issues for senior leaders with clarity, context, and credibility.
Passion for consumer experiences, developer velocity, and cross-functional teamwork.
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

Responsibilities

Plan and manage a portfolio of engineering operational programs.
Provide technical guidance and support to program teams.
Establish and maintain program management processes and standards.
Monitor program progress and performance against objectives.
Communicate program status and issues to senior leadership.
Manage program budgets and resources.
Foster a culture of continuous improvement and innovation.
Drive end-to-end delivery of mission-critical consumer programs-setting goals, aligning milestones, and mobilizing execution across teams.
Partner deeply with engineering and product leaders to translate ambitious ideas into well-sequenced technical workstreams.
Lead through influence across Consumer, Platform, Marketing, Design, and Data teams.
Anticipate technical dependencies, risks, and tradeoffs, and guide the program team through clear, scalable paths forward.
Create clarity where there's ambiguity-using data, insight, and storytelling to inform executive stakeholders and enable smart decision-making.
Elevate the craft of program management by championing Agile, SAFe, and Lean practices, and mentoring fellow TPMs.
Foster a culture of ownership, collaboration, and delivery excellence across globally distributed teams.