Sr. Manager, Talent Acquisition Operations
About The Position
Join VCA Animal Hospital as a Senior Manager of Talent Acquisition Operations and play a pivotal role in transforming our recruitment infrastructure to support scalable, efficient, and high-impact hiring across the organization. In this leadership position, you will optimize Talent Acquisition workflows, leverage advanced systems like Phenom, WorkDay, and LinkedIn, and develop innovative recruitment marketing strategies to attract top talent. You will collaborate closely with cross-functional teams—including IT, People Services, MVH BUSCI, and external partners—to identify opportunities for process improvements, automation, and enhanced recruitment capabilities. Your expertise in data and analytics will drive insights that inform strategic decisions, while your leadership in project management will ensure successful implementation of initiatives that elevate our recruitment efforts. This is a unique opportunity to influence talent acquisition at a global level, supporting our mission to build a high-performing, diverse workforce Calibration. Note: This is a hybrid role based at our VCA Support Office, located at 12401 West Olympic Blvd., Los Angeles, CA 90064
Requirements
- Bachelor’s degree in human resources, business, or a related field (or equivalent experience)
- 5+ years of experience in talent acquisition or recruiting operations
- 2+ years of experience in a people leadership role
- Proven experience in project management, process improvement, and optimization
- Proficiency with MS Office, Workday, Phenom, and LinkedIn Recruiter
Responsibilities
- Operational Strategy & Process Optimization Map, analyze, and redesign end-to-end TA processes for efficiency and candidate experience
- Identify opportunities for automation, standardization, and process improvement
- Partner with cross-functional teams (People Services, IT, Compliance, MVH BUSCI, Business Unit TA teams) for process alignment and risk mitigation
- Workforce Planning Enablement Collaborate with HR Business Partners, Finance, and business leaders for workforce planning
- Contribute to workforce planning tools, data, and frameworks for strategic hiring
- Drive annual and quarterly planning cycles to align talent needs with business growth
- Recruitment Marketing & Employer Brand Activation In partnership with the Employment Branding team, develop and deploy recruitment marketing campaigns and employer brand initiatives
- Lead project management of all talent acquisition creative needs, including tracking and reporting
- Optimize use of job boards, social media, and digital platforms to grow candidate pipeline
- Ensure a consistent and compelling employer brand across all candidate touchpoints
- Collaborate with Employer Brand Team on recruitment marketing strategies and work with Talent Acquisition Directors to prioritize and refine targeting
- Data & Insights Oversee dashboards and reporting tools for recruiting activity, KPIs, and process adherence
- Translate data into actionable insights for decision-making and continuous improvement
- Project Management Lead cross-functional projects to improve TA processes, systems, and programs
- Drive adoption and change management for new processes and technologies
- Monitor and report project status to leadership, highlighting progress and challenges
- Evaluate project outcomes for improvement and future initiatives
- Manage TA budget process (planning, forecasting, tracking invoices, reporting) with VP
Benefits
- medical
- dental
- vision and paid vacation/sick days
- 401(k)
- generous employee pet discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
