About The Position

The Senior Manager, Strategic Program Management leads Enterprise Project Management Office (EPMO) program delivery and governance to enable successful execution of strategic initiatives across the organization. This role oversees EPMO team members and manages the performance and effectiveness of Pluralsight’s Managed Service Provider (MSP). This is a highly visible leadership role responsible for driving cross-functional programs, improving business processes, and ensuring delivery against strategic priorities. Who you’re committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. You believe in continuous improvement and request frequent feedback from others.

Requirements

  • PMP, PgMP, or similar certification
  • Experience in digitally mature or transformation-focused organizations
  • Familiarity with enterprise PMO structures and governance models
  • 8+ years of enterprise program/project management experience with an advanced degree, or 12+ years equivalent experience
  • 3+ years of people leadership experience
  • Expertise in program governance, portfolio management, and delivery frameworks
  • Proven success leading large, complex, cross-functional technology or transformation programs
  • Experience managing MSP or vendor relationships and performance

Responsibilities

  • Program & Portfolio Governance Lead governance processes for strategic programs and initiatives.
  • Ensure milestones, risks, dependencies, and resource plans are actively managed.
  • Deliver executive-level reporting on progress, value realization, and risks.
  • Value Stream & Process Improvement Lead cross-functional business process improvement initiatives.
  • Conduct lean process analysis and mapping.
  • Identify and implement enhancements to EPMO tools, processes, and methodologies to increase efficiency and value delivery.
  • Managed Service Provider (MSP) Management Serve as primary liaison between Pluralsight and MSP leadership.
  • Ensure effective intake, prioritization, and capacity planning of MSP work.
  • Monitor MSP performance against SLAs and contractual expectations.
  • EPMO Leadership & Stakeholder Engagement Lead, coach, and develop a team of project and program managers.
  • Partner with business and technology leaders to ensure shared ownership of outcomes.
  • Foster a culture of accountability, transparency, and continuous improvement in program delivery.

Benefits

  • We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
  • We’re mission driven and guided by our culture pillars
  • We have a strong commitment to diversity and belonging
  • We cultivate a culture of trust, autonomy, and collaboration
  • We’re lifelong learners and champion team member growth and advancement
  • We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service